VIP Account Manager

As a _VIP Account Manager_ , working from our premises in Sao Paolo, you will be responsible for managing key accounts, maintaining long-term relationships, and maximizing sales opportunities within them.

_Responsibilities_

● Manage a portfolio of Key Account customers.

● Acquire a thorough understanding of key customer needs and requirements.

● Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.

● Play an integral part in generating new sales that will turn into long-lasting relationships.

● Provide assistance to high-end, high-value players and attending to hospitality events.

● Work closely with internal teams, in order to serve high-value customers and provide a VIP customer. experience.

● Prepare regular reports of progress and forecasts to internal stakeholders using key account metrics.

_Requirements_

● Diploma/degree in Sales, Marketing, Business Administration or a related field.

● Proven experience as an Account Manager in the Gambling industry.

● Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels.

● Excellent knowledge of Microsoft Office.

● Understanding of CRM tools.

● Ability in problem-solving and negotiation.

● Fluency in English.