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We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.

Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.

Our people are the real jet stars!

POSITION DESCRIPTION

General Information:

Position title:

Licensed Aircraft Maintenance Engineer \- B1

Incumbent:

****

Operating Group:

JANZ

Business Unit / Division:

Engineering/AMO

Roster

TBA

Location(s):

CNS

Manager’s Title:

Line Maintenance Manager

Manager’s Name:

Colin Williams

Date Prepared:

16/12/2021

Prepared By:

Colin Williams

Approved By:

Primary Purpose of this Position _(In one sentence - why does the role exist?)_

Carry out aircraft maintenance in accordance with Jetstar Airlines 145 Approved Maintenance Organisation Exposition (MOE), Jetstar Safety Management System (SMS), Maintenance Control & Procedures Manual, Company Policies and Civil Aviation Safety Authority regulatory requirements.

Scope:

Direct Reports to this Position

Indirect Reports

By Title

Total Number

Nil

Nil

Financial Dimensions controlled by this Position _(Include key financial metrics such as Gross sales, EBIT, expense budget etc)_

Direct control

Indirect control

N/A

N/A

Other Dimensions of this Position

e.g. Number of brands, products, customers

• Ensure timely and correct completion of all work carried out,
• Quality Control for aircraft presentation upon completion of maintenance and prior to release to service,
• Maintain annual leave at an acceptable level,
• Ensure customer satisfaction is at the forefront of mind during all your daily activity,
• Ensure properly attired and uniforms in good condition at all times,
• Maintain good housekeeping policies,
• Comply with the Jetstar Brand Values,
• Comply with the Maintenance Error Reduction Beliefs,
• Build and maintain a good working relationship with contractors and outside service providers,
• Ensure company property is maintained and stored correctly, any property that is damaged &/or missing is reported within a timely manner,

Setting Priorities _(how is work prioritised)_

How often does employee prioritise their own work?

How often does employee determine the priorities of others?

Key Relationships _(Who does the role interact with? List the titles of individuals, departments and organisations frequently interacts with)_

Internal

• Regional Maintenance Manager
• Line Maintenance Managers
• CAMO
• Supervisors
• Certification Authorisation Holders
• Stores
• Maintenance Operations Centre (MOC)

External

Key Decision Making in this Role: _(What are the key decisions and recommendations made in this role?)_

Decisions Expected

• Autonomous to act to immediately to reduce, mitigate or eliminate any hazard that has potential to cause harm or injury.
• Autonomous to act within delegated responsibilities outlined with each position

Recommendations Expected

• Provide ongoing advice and guidance to HSR representatives and LMM/SUP on Safety related issues and escalations
• Provide ongoing updates to Supervisor and stakeholders during the recovery of aircraft AOG’s and manpower distribution
• Provide Engineering input to MOC to assist with the decision making process for disruption management.

Key Responsibilities / Accountabilities:

Accountability

Measures

Major Area: _Comply with the Jetstar Safety Management System_ 30 % of Job Total: At all times

• Be aware of departmental OHS performance.
• Assist with investigations and review serious incidents and assist in implementation of corrective actions.
• Participate in Risk Assessment and JSA’s when required
• Demonstrate commitment to OHS by participating in meetings, inspections and other appropriate activities.
• Ensure adherence to the Fatigue Management Principles and mitigations are exercised and recorded where required in conjunction with your Supervisor
• Encourage and promote a safe and healthy workplace.
• Ensure the Supervisor is aware of any safety concerns or hazards you encounter.
• Ensure adherence to any safety instructions from your Certification Authorisation Holder or Supervisor
• Ensure all hazards are made safe, reported and rectified or escalated as required and follow up on actions
• Take personal control of incidents and accidents and ensure appropriate people remain informed
• Notify Manager of any show cause incidents that would require drug and alcohol screening
• Lead business improvement projects
• Attend all scheduled training to ensure compliance to the MOE
• Promote safety among your peers and colleagues
• Report all safety related issues through Starsafe in a timely manner
• Ensure that Read and Initials are reviewed and kept up to date
• Ensure personal tool control process is carried out in accordance with the MOE

• Departmental LWC rates and initiatives for reduction

• Continuously look to enhance local implementation of Safety Management Systems (SMS)

• Continued CASR Approval to operate under Part 145

Major Area _:__ LAME 70_% of Job Total: At all times

• Perform, Supervise and Certify aircraft maintenance in accordance with approved data and Jetstar Airways Part 145 Approved Maintenance Organisation Exposition (MOE)
• Communicate any significant aircraft defect or AOG to Supervisor and Base Maintenance Coordinators
• Take the lead in business improvement initiatives
• Assist to ensure GSE is check and maintained as per specified requirements
• Work & Time Management - Consistently demonstrates the safe & efficient organisation of their day-to-day tasks, through;

• Up to date on read and signs
• Setting of priorities
• Establishing objectives and milestones
• Estimating times and Schedule activities & communicating these to relevant stakeholders
• Identifying and allocating appropriate resources
• Uses appropriate tools and resources
• Working autonomously where required
• Resolving issues in a compliant & timely manner

• Consistently demonstrates punctuality to shifts & training
• Problem solving - consistently demonstrates technical knowledge by solving technical problems independently through a process of:

• Finding facts
• Using appropriate resources
• Implementing appropriate solution

• Consistently demonstrates effective supervision and fair/equitable & appropriate distribution of work to AME’s / Apprentices.
• Consistently demonstrates optimal manpower effectiveness whilst working safely
• Consistently demonstrates effective communication skills with internal departments and own team ie MCC, crew, LAME’s etc… to result in safe and efficient operations

• Delay management within company KPI’s

• NPS (Net promoter Score)

Key Challenges in Achieving Goal(s):****_(What are the key challenges faced by this role in meeting goals/objectives)_

• The ability to act decisively under pressure and communicate the outcomes and actions of these decisions effectively to relevant stakeholders
• Decision making under pressure
• Ability to influence teams to achieve positive outcomes

Qualifications, Experience and Competencies: _(What background, knowledge, experience or competencies are required to perform the role at the expected level?)_

Education /

Qualifications / Memberships:

Essential

Desirable

• CASA Licence (Mechanical). Authorisation Holder under Jetstar’s Part 66 CASR approval on A320

• CASA Licence (Mechanical). Authorisation Holder under Jetstar’s Part 66 CASR approval on B787 and/or B717

Experience:

Essential

Desirable

• Extensive Aviation experience in a Line Maintenance environment
• Working within a Safety Management System

• Supervisory experience

Competencies:

Essential

Desirable

• Ability to communicate effectively with all levels within a team
• Proven organisational and problem solving skills
• Understanding of TRAX and basic computer literacy
• Customer focussed
• Demonstrated knowledge of PART 145 regulatory framework
• Demonstrated knowledge of company policy and procedure (MOE and SMS)
• Resourceful and lateral thinking

• WHS Committee involvement
• Team coordination ability

Managerial Breadth: _Which of the following statements best describes the managerial complexity and diversity of the role? (Select one)_

Support

Role facilitates / supports key business activity

r

Contributor

Role is specifically assigned to do and complete complex tasks

r

Specialist

Role applies specialist knowledge and skills to advise, recommend and support business decisions

X

Supervisor

Assigns, schedules and monitors the work of staff who perform broadly similar tasks, This involves scheduling and allocating work, guiding, instructing and reviewing staff

r

Manager

Oversees the work of professionals or subordinate supervisors whose work does not require day-to-day supervision

r

Multi-department Manager

Manage a range of department sub-functions through subordinate managers

r

Diverse Manager

Manages the integration of all functions within a major activity area

r

Broad (Executive)

Must have the knowledge & skill to integrate all elements of the organisation to achieve goals

r

Additional Comments