Event Supply Specialist (PT Hours)

The Supply Specialist – Events at Planned is responsible for ensuring every new event request receives an initial rate and availability (R &A) within 2 business hours, based on the business hours of the event location.

This is a fast-paced, highly proactive sourcing role. Your main responsibility will be to quickly identify and contact the best-fit suppliers for each event brief, secure availability and competitive pricing, and communicate an initial R&A back to the client within our service-level target.

You will act as the first point of contact with venues and suppliers, using phone, email, and other communication channels to get answers quickly and strategically.

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What You’ll Do

• Own the initial sourcing process for newly created events.
• Review event briefs and quickly identify the strongest supplier options.
• Proactively contact venues and suppliers by phone and email to confirm availability and rates.
• Deliver an initial rate and availability within 2 business hours of event creation.
• Negotiate with suppliers to secure the best possible rates and terms.
• Prioritize outreach strategically based on event needs, location, budget, and likelihood of conversion.
• Maintain a high volume of outbound supplier communication and follow-ups.
• Accurately document supplier responses, pricing, availability, and key conditions in the Planned platform.
• Collaborate with Event Managers and the broader Supply team when more complex sourcing or negotiation is required.
• Build strong supplier relationships while maintaining speed and a high standard of communication.

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What We’re Looking For

This role is ideal for someone with a high-energy SDR, inside sales, call center, reservations, hospitality sales, or high-volume customer service background.

You are:

• Extremely comfortable picking up the phone and making a high volume of outbound calls.
• Fast, resourceful, and comfortable working against clear response-time targets.
• Persuasive and confident when negotiating pricing and terms.
• Highly organized and able to manage multiple requests simultaneously.
• Strong at quickly understanding a brief and identifying the right suppliers to contact.
• Comfortable working in an operational environment where speed, accuracy, and responsiveness matter.
• Fluent in English; additional languages are an asset.

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Schedule

This role will be based in our Montreal office and will support events across different time zones.

We are specifically looking to build coverage for:

• EMEA business hours
• PST / West Coast business hours

The working schedule will therefore be aligned with one of these regions and may fall outside traditional Montreal 9–5 hours.

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Success in This Role

Success will be measured primarily through:

• % of events receiving initial R&A within the 2-business-hour SLA
• Speed of first supplier outreach
• Supplier response and confirmation rate
• Quality and competitiveness of rates secured
• Accuracy of information communicated and documented
• Overall sourcing volume and productivity

What We Offer

• Culture of high performance, strong talent density and in-person collaboration
• Unlimited PTO
• Competitive base pay
• All the tools and gear you need to be successful (Macbook, screens, mouse, keyboard, ChatGPT, etc.)
• Health, dental, vision insurance
• Bus pass subsidy or indoor parking
• Stocked up snacks & lunches in office 2x per week
• Dog-friendly office
• Relocation support, if needed

_Not sure you meet all the role requirements, but have a passion for Planned and are eager to help build a great product? Apply today and let us know how you would be a great fit!_