Cashier/File Clerk

File Clerk / Cashier

Position Summary

Pride Motor Group is seeking a detail-oriented and customer-focused File Clerk / Cashier to support dealership operations through accurate record management, cash handling, and administrative support. This role combines filing and document control responsibilities with front-desk cashier duties, ensuring efficient business processes, accurate financial transactions, and exceptional customer service. The ideal candidate is organized, dependable, comfortable working with numbers, and enjoys interacting with customers in a fast-paced dealership environment. Mon-Fri 8am-4pm

Responsibilities

Administrative & Filing Duties

• Develop and maintain organized digital and paper filing systems.
• Label, update, and accurately file documents for easy retrieval.
• Create and update records with new files and information.
• Sort and organize paperwork according to content, dates, significance, and other established procedures.
• Store and safeguard confidential documents in designated locations.
• Respond to requests for file access and maintain logs of borrowed files.
• Develop efficient filing processes to improve document retrieval and record management.
• Maintain office and filing supply inventories.
• Follow company policies and confidentiality guidelines to protect sensitive information.
• Provide clerical and administrative support to various dealership departments as needed.

Cashier & Customer Service Duties

• Greet customers in a professional, friendly, and courteous manner.
• Process customer transactions, including cash, checks, and credit card payments.
• Compute customer invoices and ensure accurate billing.
• Issue receipts, make changes, and record payments accurately.
• Process approved refunds and credits in accordance with company procedures.
• Reconcile cash drawers and daily transactions.
• Close open invoices and maintain accurate transaction records.
• Ensure repair order numbers and supporting documentation are properly attached to transactions.
• Answer customer questions regarding services performed or products purchased, or direct inquiries to the appropriate department.
• Handle customer concerns professionally and escalate issues when necessary.
• Reconcile gas purchase statements and other assigned financial records.
• Assist service and parts departments with telephone coverage and customer support.
• Maintain a professional appearance and represent the dealership positively at all times.
• Work collaboratively with department managers to stay informed of dealership products, services, and pricing updates.

Qualifications

• Previous filing, administrative, cashier, or customer service experience preferred but not required.
• Strong organizational skills and attention to detail.
• Excellent customer service, communication, and interpersonal skills.
• Strong computer skills and ability to learn dealership management systems.
• Basic accounting knowledge and strong mathematical aptitude.
• Ability to handle confidential information with discretion.
• Dependable, punctual, and able to work in a dynamic environment.
• Ability to multitask and prioritize responsibilities efficiently.
• Positive attitude and professional demeanor.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life and Accidental Insurance
• Short-Term and Long-Term Disability Insurance
• 401(k) Plan with Company Match
• Paid Time Off
• Paid Sick Time
• Paid Company Holidays
• Employee Purchase and Discount Program
• Discounts on Products and Services

Equal Opportunity Employer

Pride Automotive Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.