Finance and Operations Coordinator

Reporting to:

Finance and Operations Director

Location:

London, with at least 3 days per week in the office

Your role sits at the operational backbone of Pugpig, owning the day-to-day delivery of finance operations, commercial operations, people operations, and office management. It is a role of real breadth and genuine ownership. You’ll take responsibility for keeping these areas running smoothly, with the opportunity to shape how they work and grow the role as you grow.

You will bring structure, momentum and good judgement to the day-to-day running of Pugpig. This role touches almost every part of the company, so you’ll get a great view of how the whole business works and plenty of opportunity to learn and improve things.

Key responsibilities:

Office Management and Team Events

• Run the Pugpig office, including facilities, supplies, deliveries and maintenance issues, making it a great environment for our team and our visitors
• Take responsibility for company social activities, organising varied and inclusive team events, as well as assisting with customer events

Finance Ops

• Own all customer invoicing
• Lead credit control, following up on outstanding invoices with confidence and consistency
• Manage company expenses and support payment-run processes
• Act as the main in-house contact for bookkeepers and accountants, supporting them where needed. You won’t be expected to do the bookkeeping or accounting yourself

Commercial and Revenue Ops

• Set up new customers and close out departing clients across all systems, ensuring nothing falls through the gaps
• Maintain accurate and up-to-date customer data in PlanHat and other tools
• Manage supplier forms and supplier onboarding

People Ops

• Coordinate hiring logistics and own the onboarding process
• Manage People administration via CharlieHR, including benefits, absence tracking, and keeping company policies current and accessible
• Manage employee offboarding, including access removal, final holiday calculations and associated administration
• Ensure everyone has the tools they need to do their job
• Be the first point of contact for day-to-day people operations queries

About Pugpig

We are the best mobile publishing platform on the market and we work with the world's best media companies.

We work in close partnership with our customers to conceive, evolve, customise and operate our platforms, so they can focus on their core business.

Our platforms power hundreds of apps for the biggest media brands in the world, including The Independent, New Scientist, The Spectator, Condé Nast, Reach, DMG Media, CNN, Hearst and many more.

We work with news media, consumer magazines, B2B publishers and membership organisations.

Our teams in London and New York offer deep expertise and support to customers around the world.

Working at Pugpig

Here are some of the things you’ll experience if you come and join us:

• You’ll be working with the world’s best media companies
• Alongside an awesome, vibrant team of technology professionals
• With a set of values that puts an emphasis on quality of life for all of our team members
• Hybrid working and shorter days on Wednesdays and Fridays
• Profit share scheme
• Wellbeing support and healthcare options
• Volunteering days every year so that you can support a charity that’s close to your heart
• Training and conference budgets that help you stay on the top of your game
• Loads of team social activities

Our values

Be the solution

We take the initiative and seek to solve problems with creativity.

Make tomorrow better

We think critically about what will deliver our goals and improve tomorrow; our future selves will thank us.

Zoom out

We think big picture and look beyond our immediate field of vision.

Be kind

We communicate with kindness, openness and respect. We approach interactions with a positive and supportive attitude.

Enjoy the ride

We have fun and prioritise quality of life, even when we’re up against it.