QSSR-FLDVR-MONITORING & EVALUATING (M&E) OFFICER

Position Summary

The Monitoring & Evaluation (M&E) Officer will be responsible for designing, implementing, and managing the hospital’s monitoring and evaluation systems. The role ensures that data on patient services, outreach programs, insurance coverage, and training activities are collected, analyzed, and reported accurately to support evidence-based decision-making, donor reporting, and continuous improvement in service delivery.

Key Responsibilities

M &E System Design & Implementation

• Develop and maintain an M&E framework, indicators, and data collection tools aligned with hospital goals.

• Ensure that monitoring and evaluation activities comply with donor, partner, and government requirements.

• Train staff in data collection, entry, and reporting systems.

Data Collection & Management

• Collect, verify, and analyze data on hospital services, patient outcomes, outreach programs, and training initiatives.

• Ensure accuracy, timeliness, and completeness of data entered into hospital information systems.

• Manage databases and ensure data security and confidentiality.

Analysis, Reporting & Learning

• Produce regular (monthly/quarterly/annual) reports on program performance and hospital impact.

• Generate insights from data to support hospital planning, resource allocation, and service improvement.

• Prepare reports for donors, government stakeholders, and hospital leadership.

• Support learning sessions and feedback loops for program improvement.

Evaluation & Research

• Coordinate baseline, mid-term, and end-line evaluations of hospital projects.

• Support operational research studies in collaboration with clinical and academic partners.

• Document success stories, lessons learned, and best practices.

Stakeholder Coordination

• Liaise with the Ministry of Health, Rwanda Biomedical Center, and other partners on reporting requirements.

• Support hospital leadership in presenting evidence to donors, insurers, and external stakeholders.

Participate in national M&E working groups and contribute to health sector learning.

Requirements

Qualifications & Experience

• Bachelor’s degree in Public Health, Statistics, Demography, Monitoring & Evaluation, or related field (Master’s preferred).

• Minimum of 3–5 years’ experience in M&E, preferably in healthcare, NGO, or donor-funded projects.

• Strong knowledge of Rwanda’s health information systems (HMIS, DHIS2).

• Proficiency in statistical and data analysis software (SPSS, STATA, or Excel).

• Excellent report writing and presentation skills.

• Strong organizational and project management skills.

• Fluency in English and Kinyarwanda required; French is an advantage.

Core Competencies

• Strong analytical and critical-thinking skills.

• Accuracy and attention to detail in data handling.

• Ability to translate data into actionable recommendations.

• Good interpersonal and communication skills.

• Commitment to evidence-based healthcare improvement.

_Q-Sourcing Servtec_ _ is an equal opportunity employer._

Deadline: 30 December 2025. Only shortlisted candidates will be contacted. Solicitation will lead to disqualification.