Cabin/Laundry Steward/ess - (Portugal)

Cabin/Laundry Steward/ess

_Requirements_

• Min. 1 years' experience in a housekeeping department
• Experience in a 4 or 5 operations (hotel or cruise ships)
• Self-organized, disciplined, and reliable
• Stress tolerant
• Familiar with a multicultural working environment
• Team-player
• Outgoing personality
• Have an eye for guests' needs

_Role and Responsibilities_

• Daily clean and service up to 16 guest cabins, including turndown service and embarkation setup
• Provide a professional and courteous service in accordance with company standards
• Restock cabin amenities as required
• Maintain cleanliness in public areas as instructed by the supervisor
• Distribute items such as gift orders to assigned cabins
• Maintain proper storage of all linen, uniforms, supplies, and equipment
• Knowledge of the daily programs
• Check externally laundered linen during linen change days and report deficiencies and discrepancies to the supervisor
• Carry out daily laundry duties such as washing and ironing as per instructions
• Handle guest and crew laundry as per company standards
• Welcome and greet guests on embarkation days
• Perform additional duties during special events
• Duly inform the supervisor about any guest complaints
• Notify the supervisor of breakage and/or damage of any equipment
• Maintain cleanliness front and back of the house according to sanitary regulations.
• Ensure correct handling of all equipment, machinery, and chemicals
• Report any potential safety hazards

_Side Tasks_

• Perform other assigned duties, e.g. luggage service, loading, and garbage off-loading
• Assist with monthly inventories as per the supervisor's instructions
• Assisting other departments as per the supervisor's instructions
• Participate in all safety drills and ensure solid knowledge of designated safety role