Spa Therapist | 5 Star Luxury Hotel Spa in Baku, Azerbaijan

Role Overview

As a Spa Therapist at a luxury hotel spa in Baku, you will deliver exceptional, guest-centered treatments with consistent five-star standards. You will combine strong technical skill with warm, professional service—creating relaxing, results-driven experiences while supporting spa revenue through thoughtful recommendations.

Key Responsibilities

• Deliver high-quality spa treatments (e.g., massage, body treatments, and/or facials based on your certification) in line with luxury hotel standards and SOPs
• Conduct professional guest consultations to understand needs, preferences, contraindications, and desired outcomes
• Customize treatments appropriately while maintaining safety, hygiene, and brand protocols
• Create a calm, welcoming treatment environment and provide a polished guest journey from greeting to aftercare
• Maintain excellent treatment room readiness: cleanliness, setup, product control, and replenishment
• Provide clear aftercare advice and recommend suitable retail products or follow-up treatments in an ethical, guest-first manner
• Coordinate with reception and spa leadership to ensure punctual service delivery and smooth schedule flow
• Accurately complete treatment notes, guest preferences, and any required documentation
• Support team standards by participating in briefings, training, and service quality checks as needed
• Handle guest feedback professionally and support service recovery by escalating issues appropriately

Required Skills & Qualifications

• 3–7 years of experience as a Spa Therapist (minimum 3 years required)
• Luxury hotel or resort spa experience strongly preferred
• Professional certification/diploma in massage therapy, beauty therapy, or equivalent (aligned to the treatments you provide)
• Strong knowledge of hygiene, sanitation, and safe treatment practices (including contraindications)
• Confident communication in English (additional languages are an advantage)
• High standards of grooming, discretion, and professionalism suitable for a luxury environment
• Reliable, punctual, and able to work flexible shifts including weekends and holidays

Additional Preferences

• Expat candidates welcome
• Preference for candidates already working in Azerbaijan

What Success Looks Like

• Consistently excellent guest feedback and strong repeat-guest requests
• Treatments delivered safely, on time, and to luxury service standards
• Strong consultation skills that lead to personalized experiences and visible guest satisfaction
• Treatment rooms and tools maintained at impeccable hygiene and presentation levels
• Positive contribution to spa performance through appropriate upgrades, add-ons, and retail recommendations

Work Location

Baku, Azerbaijan (Luxury Hotel / Resort Spa).

Compensation & Benefits

• Accommodation provided
• Eligible for incentive (role-based performance/commission structure)