Front Desk Volunteer

Overview:

As a Front Desk volunteer, you will be the first point of contact for visitors, callers, and members of our organization. You will provide a welcoming and friendly presence, assist with inquiries, and support the day-to-day administrative operations of the organization.

Reports to – ask your questions of:

1. Lead Office staff

2. Officer on duty

Key Responsibilities:

• Greet visitors and provide them with information about the organization and its events, etc.

• Answer phone calls, take messages, and direct inquiries to the appropriate person or department.

• Assist with general administrative tasks, such as general email inquiries, voicemails, and mail.

• Maintain a clean and organized reception area.

• Monitor sign-in sheets and ensure visitors follow any necessary procedures.

• Receive donations and conduct sales of merchandise.

• Provide support for events, meetings, or special projects as needed.

• Candidate support

• Maintain and organize literature stands

• Disperse campaign signs using appropriate record-keeping

• Receive donations

These qualities and skills will be helpful:

• Friendly and professional demeanor with strong interpersonal skills.

• Good verbal and written communication skills.

• Basic computer skills (email, Microsoft Office).

• Ability to multitask and stay organized in a busy environment.

• Reliability and punctuality are essential.

• Previous experience in customer service or administrative roles.