Network Support Specialist

**About Sunshine Enterprise USA LLC**

We strive to be the premier national business solution for our clients, associates and business partners.

**Connecting Great Companies with Great People**

Founded on the principle that the right person in the right role can change everything, SEU-USA is more than just a staffing agency. Consequently, we are a strategic partner dedicated to building the powerful workforces that drive business success across the USA.

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**Job Title:** Network Technician – Intermediate (Network Support Specialist)

**Category:** Information Technology

**Employment Type:** Staff Augmentation / Contract

**Job ID: 9690**

**Work Location:** Fully Onsite – Columbia, SC (with statewide travel)

**Contract Duration:** 6 Months

**Projected Start Date:** March 9, 2026

**Schedule:** Monday–Friday, 8:00 AM – 5:00 PM (EST)

**Hours per Week:** 40

**Billing Type:** Hourly

**Max Bill Rate: $30/hour**

**Number of Positions:** 1

**Submission Deadline**

📌 **February 11, 2026 – 5:00 PM EST**

**Position Overview**

We are seeking an experienced **Network Technician – Intermediate** to support network operations and infrastructure improvements. This role will augment the existing IT team during a period of remediation and network enhancement initiatives.

The position is **hands-on, field-based** , and requires strong troubleshooting skills across wired and wireless network environments.

**Key Details**

· **Interview Process:** 2 rounds (Virtual)

· **Security Requirement:** Yes

· **Work Location: 100% onsite**

· **Contract Duration:** 6 months

· **Possibility for Extension:** Yes

· **Candidate Residency Requirement:**

o **Must be a current South Carolina resident**

o **No relocation allowed**

· **Driver’s License Requirement:**

o **Valid driver’s license required**

o Must be able to drive a **state vehicle** to multiple locations within South Carolina

· **Travel:**

o Travel is statewide but will not exceed one business day unless scheduled in advance

· **On-Call Requirement:**

o Participation in **on-call rotation every 3 weeks** to respond to critical network outages

**Responsibilities**

· Provide network support and troubleshooting for wired and wireless environments

· Support Microsoft-based network and identity systems

· Assist with network remediation and infrastructure improvements

· Respond to service tickets and provide customer-facing technical support

· Travel to multiple locations within the state as needed

· Participate in on-call rotation to address critical network issues

· Support daily operations in Windows Server and enterprise networking environments

**Required Qualifications**

· **5+ years of experience with Microsoft Entra ID**

· **5+ years of experience with Microsoft administration**

· **5+ years of experience in Windows Server environments**

· **5+ years of experience in customer service**

· **10+ years of experience in network troubleshooting** (wired and wireless)

· Bachelor’s degree or equivalent professional experience

**Preferred Qualifications**

· Experience working with **wiring closets**

· Experience with **Ruckus switches**

· Experience using **Deskpro ticketing systems**

· Experience with **Active Directory, DNS, and Group Policy**

Sunshine Enterprise USA is an “Equal Opportunity Employer—Minorities, Females, Veterans and Disabled Persons”