Senior Software Quality Engineer (SaaS)

TeamBuilder is a rapidly growing healthcare SaaS company on a mission to transform healthcare with our innovative technology. We believe in empowering our customers through inventive solutions and a commitment to excellence. Our young, rapidly growing team is looking for passionate professionals who thrive in a dynamic, innovative, and collaborative environment.

We are seeking an experienced Software Quality Engineer to help drive quality across a growing SaaS platform.

This role combines hands-on manual testing, test automation, API validation, data reconciliation, quality process design, and cross-functional collaboration. The successful candidate will be comfortable working directly with Product Managers, Developers, Customer Success teams, and leadership to ensure software quality throughout the SDLC. This is a senior individual contributor role for someone who enjoys building scalable quality systems rather than simply executing test cases.

_***This role is FULLY REMOTE, though you MUST be available to work EST hours, and be legally authorized to work in the United States. _

Core Responsibilities

_Quality Strategy_

 Develop and continuously improve QA processes

 Establish testing standards and best practices

 Create risk-based testing approaches

 Drive quality metrics and reporting

 Improve release confidence and production stability

_Manual Testing_

 Create detailed test plans and test cases

 Perform exploratory testing

 Execute regression testing

 Validate complex business workflows

 Reproduce and document defects clearly

_Test Automation_

 Design and implement automated testing frameworks

 Build and maintain UI automation suites

 Build and maintain API automation suites

 Integrate automated testing into CI/CD pipelines

 Monitor and improve automation coverage and reliability

_API Testing_

 Test REST APIs using tools such as Postman

 Validate authentication, authorization, and error handling

 Create automated API regression suites

 Analyze API logs and payloads

_Data Validation & Reconciliation_

 Validate application data against underlying databases

 Perform data reconciliation between systems

 Investigate production issues using SQL

 Verify integrations and ETL processes

 Build repeatable validation processes

_Documentation_

 Create and maintain:

o Test Plans

o QA Processes

o Release Validation Checklists

o Regression Suites

o Status Reports

o Defect Documentation

_Collaboration_

 Partner directly with developers during feature delivery

 Participate in design and requirements reviews

 Drive bug triage discussions

 Communicate quality risks clearly to stakeholders

Required Experience

_Must Have_

 5+ years QA experience within SaaS products

 Demonstrated experience owning quality for complex web applications

 Strong manual testing experience

 Strong test automation experience

 Experience testing APIs

 Strong SQL skills

 Experience working in Agile environments

 Excellent written and verbal communication skills

_Automation Tools_

Experience with one or more:

 Playwright

 Cypress

 Selenium

 TestCafe

_API Tools_

Experience with:

 Postman

 Swagger/OpenAPI

 REST APIs

_Data Validation_

Experience with:

 SQL Server

 PostgreSQL

 MySQL

Ability to:

 Write queries

 Compare datasets

 Validate business calculations

 Investigate data discrepancies

Preferred Experience

_AI-Enabled QA_

Experience using AI tools to improve quality processes:

Examples:

 AI-assisted test case generation

 AI-assisted automation creation

 AI-assisted bug analysis

 AI-assisted regression identification

 AI-assisted documentation generation

 AI-assisted exploratory testing

_SaaS Experience_

Experience with:

 B2B SaaS platforms

 Enterprise software

 Multi-tenant applications

 Authentication / SSO systems

 Complex business workflows

Compensation, Benefits & Perks

• Competitive salary plus annual performance bonus opportunity
• Equity opportunities for eligible roles
• Robust Medical, Dental, and Vision coverage options with 70% company contribution toward medical premiums (effective 1st of the month following your start date)
• Health Savings Account (HSA) eligible plan options
• 401(k) with 3% company match
• 15 days of PTO plus company holidays
• Fully remote work environment (minimal travel required)
• Employee Assistance Program (EAP)
• Additional Perks such as Tech & wellness reimbursements, home-office set-up, annual company off-site, and a passionate and balanced work environment.