Powersports Service Advisor

Service Advisor - Ride the Front Line of the Action

Tom Wood Honda Powersports | Indianapolis, IN

Turn Your Passion for Powersports Into a Career

At Tom Wood Honda Powersports, we don't just service bikes--we fuel adventures. Whether it's a weekend rider, a daily commuter, or someone chasing adrenaline on four wheels, our customers trust us to keep them moving.

We're looking for a Service Advisor who can bring energy, personality, and professionalism to the front lines--someone who can translate customer needs into action and keep the shop running like a well-tuned engine.

What You'll Do (A.K.A. Be the Hero of the Service Lane)

• Be the first impression --greet riders, build trust, and create a standout experience
• Listen like a pro and translate customer concerns into repair orders
• Work hand-in-hand with technicians to keep repairs moving efficiently
• Provide clear updates on timelines, repairs, and recommendations
• Recommend maintenance and repairs with honesty and confidence
• Keep customers informed, excited, and coming back for more
• Handle questions, concerns, and curveballs with professionalism

What Makes You a Great Fit

• You thrive in fast-paced, customer-facing environments
• You've got strong communication skills and can connect with anyone
• You understand (or want to learn) powersports or automotive service
• You can juggle multiple tasks without dropping the ball
• You bring a sales mindset --because great service is great selling
• Bonus points if you love motorcycles, ATVs, or anything with an engine

Why You'll Love It Here

• You'll work with a team that's Passionately Driven and Humbly Confident[[](https://tomwood0-my.sharepoint.com/personal/jay_kinder_tomwood_com/_layouts/15/Doc.aspx?action=edit&mobileredirect=true&wdorigin=Sharepoint&DefaultItemOpen=1&sourcedoc={454bca0c-d319-4dd4-b68d-1be1dc0812db}&wd=target\(/General.one/\)&wdpartid={50ac1454-ed82-4b05-9d21-0cd68c40addb}{1}&wdsectionfileid={957db1fc-a43b-4776-9ae1-510fc64258da})
• Opportunities to grow within a family-owned company with 50+ years of success
• Competitive pay, performance incentives, and real career paths
• Full benefits package (health, PTO, 401k, etc.
• A fun, high-energy environment built around the powersports lifestyle

The Bottom Line

If you're the type of person who:

• Loves helping people
• Enjoys a fast-paced, high-energy environment
• Wants a role where you can sell, solve problems, and build relationships

This isn't just a job--it's your chance to be part of the ride.