Family Service Counselor

**About Troost Cemeteries, Inc.**

Troost Cemeteries, Inc. is a longstanding, highly respected, family-owned business consisting of nine cemeteries in Chicagoland. Our locations include [Arlington Cemetery](https://www.elmlawnmemorialpark.com/), [Clarendon Hills Cemetery](http://www.clarendonhills-cemetery.com/), [Elm Lawn Memorial Park](https://www.elmlawnmemorialpark.com/), [Fairview Memorial Park](http://www.fairview-memorialpark.com/),[ Lincoln Memorial Park](http://lincoln-memorialpark.com/), [Mount Hope Cemetery](http://www.mthope-cemetery.com/), Mount Greenwood Cemetery, [Parkholm Cemetery](http://www.parkholm-cemetery.com/) and [River Hills Memorial Park](http://www.riverhills-memorialpark.com/).

Job description

We are seeking a full-time Family Service Counselor in Darien, IL to provide caring assistance to families in need and provide thoughtful guidance to those in advance of need.

**Once the training period is complete, compensation is commission based. During the training period, compensation is $20.00 per hour. Must be willing to work on Saturday in exchange for a day off during the week. Expected compensation for the first year is between $65,000-$95,000.**

**Responsibilities:**

• Make sales presentations and sell funeral services and products
• Prospect and obtain referrals
• Answer customers questions about products, prices and availability
• Contact new or existing customers to discuss how specific products or services can meet their needs
• Complete paperwork neatly and accurately, including all interment verification procedures
• Answer telephone inquiries about cemetery products and services for both pre-need planning and at need preparations
• Make appointments for families to come to the cemetery for arrangements

**Qualifications:**

• Sales experience helpful but not mandatory
• Must be comfortable walking the grounds with families
• Desire to help others and earn a competitive income
• Ability to work well independently and as part of a team
• Creative, outgoing and energetic
• Bilingual helpful but not mandatory
• Excellent organizational skills
• Good interpersonal and communication skills
• Passionate approach to customer service
• Strong attention to detail

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Darien, IL (Required)

_**We use technology to support administrative and operational efficiency. All hiring decisions are made by our management team.**_