Receiving Team Member (Trussville)

Position Reports to: Warehouse Assistant Store Manager

Position Description:

The Receiving Associate will help drive VTS profitability by greeting donors, sorting donations, and carefully selecting sellable items for Vapor Thrift Store to sell.

Capability Requirements: The individual must…

1. Love our Lord and commit to our mission…

We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments.

2\. Embody and embrace our values…

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Urgent Pursuit

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Sacrificial Service

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Intentional Development

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Clear Communication

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Complete Alignment

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Excellent Execution

3\. Have excellent customer service skills with an upbeat, positive, and joyful demeanor

4\. Able to work outside in all year-round temperatures (i.e., freezing winter through Alabama summer temperatures exceeding 100*)

5\. Able to kindly, but firmly enforce VTS policies on non-accepted items

6\. Repeatedly lift 50+ pounds unassisted

7\. Quickly and efficiently evaluate “keep or trash” for all donated items

Time Requirements:

This position will require between 32-40 hours per week depending on need and availability.

Travel Requirements:

Zero to minimal local travel is required except for once monthly staff meetings (within 20 mins of the store)

Position Duties:

The Receiving Associate will help drive VTS profitability by greeting donors, sorting donations, and carefully selecting sellable items for Vapor Thrift Store to sell.

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Excellent Customer Service

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Greet every customer and treat them with respect, optimism and joy at all times

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Answer any and all questions for customers

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Assist with any customer needs

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Properly thank each customer for their business and donation

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Escalate any customer service needs to Assistant Store Managers or Store Manager as needed

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Share the vision and mission of Vapor Ministries with customers

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Receiving

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Quickly and efficiently unload all donor vehicles

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Inspect each donated item for quality and condition and sort to proper department or trash

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Maintain a clean and organized donation area throughout the work day

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Remove all trash/recycling to the dumpster areas

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Retrieve and load furniture for customers that are sold inside the store

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Opening/Closing

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If scheduled to open or close, perform and complete the opening/closing checklist procedures

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Housekeeping

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Ensure a properly organized workspace during operating hours

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Close receiving and the warehouse and leave it organized, stocked, and ready to be used the next work day

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Trash & Exterior Excellence

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Maintain the cleanliness of the dumpster and overflow areas

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Maintain the cleanliness and visual excellence of the exterior areas of the store

Disclaimer: Other duties may be assigned as necessary on a temporary and infrequent basis.