Hotel General Manager for Princeton WV

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Hotel General Manager

📍 Princeton, WV

Who We Are

We are a growing hospitality group committed to delivering elite guest experiences, strong financial performance, and a culture of accountability and teamwork. We don't just operate hotels--we build high-performing teams that win together.

Position Summary

We are seeking a results-driven, hands-on General Manager to lead one of our hotel properties in Princeton, WV. This leader will be responsible for daily operations, guest satisfaction, financial performance, and team development.

This is not a "sit in the office and watch the numbers" role. This is a lead-from-the-front, set-the-standard, build-the-team position.

Key Responsibilities

Operational Leadership

• Oversee all hotel departments: Front Desk, Housekeeping, Maintenance, and Food & Beverage
• Ensure brand standards are consistently executed and exceeded
• Maintain a clean, safe, and guest-ready property at all times

Guest Experience

• Drive top-tier guest satisfaction scores (GSS)
• Actively resolve guest concerns with professionalism and urgency
• Create a service culture where every guest interaction matters

Financial Performance

• Manage and control expenses including labor, supplies, and operational costs
• Drive revenue through occupancy, ADR, and local market awareness
• Analyze reports and take action to improve profitability

Team Leadership & Culture

• Hire, train, and develop a high-performing team
• Coach leaders and hold staff accountable to standards
• Create a positive, drama-free, solution-focused work environment

Compliance & Standards

• Ensure full compliance with brand standards, safety regulations, and company policies
• Prepare for and execute successful brand inspections and audits
• Maintain accurate documentation and reporting

What We 're Looking For

• Proven experience as a Hotel General Manager or Assistant General Manager
• Strong leadership skills with the ability to motivate and develop teams
• Solid understanding of hotel operations, budgeting, and forecasting
• Experience with brand standards (Hilton, Marriott, IHG, Wyndham, Choice a plus)
• Excellent communication and problem-solving abilities
• High accountability mindset--takes ownership, not shortcuts

What Sets You Apart

• You don't wait to be told what to fix--you already fixed it
• You build teams that perform, not just show up
• You understand that culture drives results--and you protect it
• You lead with urgency, consistency, and professionalism

Compensation & Benefits

• Competitive salary based on experience
• Performance-based bonus opportunities
• Paid time off
• Health, dental, and vision benefits
• Hotel discounts and growth opportunities within our portfolio of over 50 properties

Why Join Us

If you're looking for a place where your leadership actually matters , where performance is recognized, and where you can build something you 're proud of--this is it.

Apply Today

Ready to lead, grow, and make an impact? Apply now and bring your leadership to the next level.