Dispatcher / Service Coordinator
Yellowstone Local · Clackamas, Oregon, United States
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- Location
- Clackamas, Oregon, United States
- Type
- Full-time
- Salary
- $24–$30 / hour
- Posted
[](https://youngelectricco.com/)
Yellowstone Local is proud to represent Young Electric Co., an industry leader in electrical services.
You know great dispatching is more than filling a schedule. It's keeping customers informed, electricians productive, and the entire service operation moving forward.
What's in it for You?
- Pay: $24–$30 per hour, based on relevant experience and qualifications
- Paid time off
- Paid holidays
- 100% employer-paid medical, dental, and vision coverage for the employee, beginning after 60 days
- Dependent medical, dental, and vision coverage is available through employee payroll deductions
- Supportive working environment
- Opportunity to grow with an established electrical company as it continues building its team
Why You’ll Love It Here
- Young Electric Co. is a second-generation, veteran-owned and family-operated electrical company with more than 40 years of combined experience.
- You'll play a central role in the operation by keeping service calls organized, customers informed, and electricians prepared for the work ahead.
- This is more than moving appointments around a calendar. Your judgment, communication, organization, and follow-through will make a difference every day.
- You'll join a company that values quality, reliability, integrity, accountability, and people-first service.
- You'll have strong team support and training, with collaboration between office and field teams to keep the operation running smoothly.
- You'll have opportunities to contribute ideas, improve processes, and help strengthen the dispatch operation.
- Young Electric Co. provides electrical services throughout the Portland Metro Area and Central Oregon, with residential, commercial, and industrial capabilities.
- As the company continues to grow its team, you'll have the opportunity to strengthen the dispatch operation and grow your career within the company.
Your New Role
- Location: Clackamas, Oregon
- This position is fully onsite in Clackamas, OR, with no hybrid or remote option.
- Coordinate and manage daily electrical service dispatch and technician scheduling.
- Schedule service calls based on customer needs, technician availability, location, and daily priorities.
- Keep electricians and field service technicians informed of appointments, schedule changes, and relevant job details.
- Communicate professionally with customers regarding appointments, scheduling updates, and service needs.
- Monitor the schedule throughout the day and adjust quickly when priorities or field conditions change.
- Make sound dispatch decisions that help keep technicians productive and customers informed.
- Maintain accurate customer, appointment, scheduling, and service-call information.
- Coordinate between customers, electricians, and internal team members to keep work moving efficiently.
- Identify scheduling conflicts and dispatch issues and work toward practical solutions.
- Take ownership of open issues and follow through until they are resolved.
- Help create an organized, responsive, and professional customer experience.
- Support service operations throughout the Portland Metro Area and Central Oregon.
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
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