Service Manager

Company is confidential

Yellowstone Local is proud to represent an industry leader in commercial HVAC services.

If you know how to lead people, hold a team accountable, and build a service department that performs, this is your opportunity to make a measurable impact and grow with the business.

What's in it for You?

• Annual Compensation: $65,000 to $110,000, based on experience, leadership ability, and performance.
• Schedule: Monday through Friday, typically 8:00 AM to 5:00 PM.
• Hours may vary based on department needs, workload, and how effectively the service operation is managed.
• This is a leadership role where success may occasionally require time beyond a standard 40-hour workweek.
• Strong performance, effective hiring, team development, and operational results can create opportunities for increased earning potential.
• Opportunity for career growth and leadership development.
• High-performing candidates may have the opportunity to advance into a General Management position.
• Supportive and collaborative team environment.
• Stable, full-time opportunity with an established commercial HVAC company.
• The opportunity to make a meaningful impact on company operations, team performance, and customer satisfaction.

Why You'll Love It Here

• You will have the opportunity to lead, coach, and develop a service team rather than simply maintain the status quo.
• Leadership, staff motivation, accountability, and operational execution are highly valued.
• Strong managers who can recruit effectively, develop employees, and improve department performance have room to grow their responsibilities and earning potential.
• You will work closely with company leadership to improve processes, strengthen the service department, and support continued business growth.
• This is an opportunity for a proactive leader who wants their results to directly influence their career path.

Your New Role

• Oversee the daily operations of the commercial HVAC service department in Tampa, Florida.
• Lead, coach, motivate, and support service technicians and office staff.
• Coordinate scheduling, dispatching, and workflow to maximize efficiency.
• Monitor technician performance and provide ongoing training and development.
• Ensure high-quality workmanship and outstanding customer service.
• Resolve escalated customer concerns in a professional and timely manner.
• Work closely with company leadership to improve operational processes and overall department performance.
• Track service metrics, KPIs, productivity, and profitability, identifying opportunities for improvement.
• Assist with recruiting, hiring, onboarding, and performance management.
• Build accountability across the department while maintaining a positive, safety-focused work environment.
• Manage staffing and workflow effectively to improve department efficiency and reduce unnecessary overtime where possible.
• Help develop a high-performing service operation capable of supporting continued company growth.

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.