Service Technician

Yellowstone Local is proud to represent Mazama Services, an industry leader in water treatment, sewer and drain, excavation, and water clean-up/restoration.

If you’re dependable, mechanically minded, and ready to build real field-service skills, Mazama Services has multiple career paths where your work ethic can take you further.

What's in it for You?

• Multiple Field Service Technician career tracks across North Alabama, with placement based on your strengths, experience, schedule availability, and preferred work environment
• Water Treatment Service: $18–$24/hour
• Sewer & Drain: $14/hour during paid training, plus a $1,000 training completion bonus; Performance Pay Plan after training with an hourly fallback
• Excavation Team: $14–$19/hour
• Water Clean-Up: $15–$20/hour
• Blue Cross Blue Shield (BCBS) health and dental coverage, with the company paying 50% of the employee rate
• 401(k) with a 3% company match
• Paid time off (PTO)
• Company-provided uniforms
• Optional employee-paid Aflac and LegalShield benefits
• Company vehicles, tablets, tools, specialty equipment, and field equipment provided based on your assigned track and role requirements
• Training on company systems, safety procedures, equipment, ServiceTitan where applicable, and track-specific technical work
• 4–6 weeks of hands-on ride-along training to learn the role alongside experienced team members
• 90-day training and evaluation period to support your development and ensure you’re set up for success in your assigned track
• Approximately 40 hours per week, generally during weekday daytime hours, with technicians typically arriving at their first job by 8:00 a.m. and wrapping up around 4:00–5:00 p.m.

Why You’ll Love It Here

• You don’t need experience in every service area. Some tracks are entry-level, and we provide training.
• Build hands-on expertise in water treatment systems, sewer and drain service, excavation, or water damage clean-up and restoration.
• Get matched to a career track that fits your strengths and preferred working style rather than being pushed into a one-size-fits-all position.
• Work with a team that values safe work, accountability, professional customer service, honest communication, and follow-through.
• Learn practical mechanical troubleshooting and field-service skills with opportunities to expand your technical capabilities.

Your New Role

• Work as a Field Service Technician serving customers and projects throughout North Alabama, which includes Huntsville, Birmingham, Decatur, Albertville, Gadsden, and Anniston, AL markets.
• Perform hands-on field work within your assigned water treatment, sewer and drain, excavation, or water clean-up/restoration track.
• Diagnose problems, operate appropriate tools and equipment, and learn how residential and field-service systems work.
• Communicate professionally with customers and coworkers, including explaining field conditions accurately without exaggeration or pressure.
• Maintain accurate documentation and take ownership of assigned equipment and follow-through.
• Follow company safety procedures and role-specific technical standards.
• Meet the physical and environmental requirements of your assigned track, which may include lifting and carrying up to 75 pounds and working around wastewater, mud, demolition, or contaminated conditions.
• Depending on your track, dispatch to customer calls or report to a shop and work alongside a field crew.
• Water Treatment Service generally operates weekday daytime hours with limited scheduled Saturday work and no routine overnight on-call.
• Sewer & Drain generally operates weekday daytime hours, followed after training by a Friday-to-Friday on-call rotation once management determines you are ready.
• Excavation Team members report daily to the Guntersville shop and generally work weekday daytime hours, with occasional overtime, extended days, and limited Saturday or emergency work.
• Water Clean-Up generally operates weekday daytime hours plus rotating emergency response that can include evenings, overnights, weekends, and holidays.

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.