eCommerce Manager

This is a remote position.

We are seeking an experienced eCommerce Store Manager to oversee our Amazon store, with additional responsibilities for eBay and Walmart platforms. The ideal candidate will have a strong focus on listing health, inventory management, and customer relations, with a proactive approach to optimizing our online presence.

Key Responsibilities:

• Listing Management:

• Ensure optimal listing health across Amazon, eBay, and Walmart.

• Regularly update product listings to enhance visibility and conversion rates.

• Brand & Content Updates:

• Create and manage A+ content for brand differentiation.

• Develop and implement meta tags and keyword strategies for improved search rankings.

• Inventory Management:

• Monitor inventory levels and coordinate restocking to prevent stockouts and overstock situations.

• Customer Management:

• Handle customer inquiries and issues efficiently to ensure high satisfaction levels.

• Manage and respond to product reviews, encouraging positive feedback.

• Reporting:

• Analyze sales performance and generate reports to track KPIs and identify areas for improvement.

Qualifications:

• Proven experience in eCommerce management, particularly on Amazon.

• Familiarity with eBay and Walmart is a plus.

• Strong knowledge of listing optimization, keyword research, and content creation.

Software & Tools:

• Proficient in Microsoft Suite and Outlook.

• Experience with Helium10 for keyword research and listing optimization.

• Basic knowledge of Canva for graphic design is required; proficiency in Photoshop is a plus.

Skills:

• Excellent organizational and multitasking abilities.

• Strong analytical skills and attention to detail.

• Effective communication and customer service skills.