RESTAURANT SUPERVISOR

REQUIREMENTS:

• 2–4 years of experience in restaurant service (senior waiter, captain, or similar role)
• High school diploma
• Experience leading operational teams
• Solid knowledge of restaurant service standards and procedures
• Ability to read the floor and anticipate operational needs
• Conflict resolution and customer service skills
• Ability to provide immediate coaching and staff supervision
• Leadership, organization, and service-oriented mindset

RESPONSIBILITIES:

• Supervise daily restaurant operations
• Ensure service standards and guest satisfaction
• Coordinate and lead the dining room team during operations
• Resolve incidents and follow up on guest complaints
• Ensure cleanliness, organization, and compliance with procedures
• Support staff training and on-the-job coaching
• Monitor service times and quality of guest attention
• Coordinate with kitchen and other operational departments

POSITION CONDITIONS:

• Operational and floor supervision role
• Availability to work rotating schedules, weekends, and holidays