QSSU-EACOP-ORCS-OFFICE RECEPTIONIST/CLIENT SUPPORT

About This Job:

Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.

On behalf of our client EACOP , we are looking for a competent, skilled, and experienced OFFICE Receptionist/Client Support to**** work in Uganda

POSITION IN THE ORGANISATION

Reports to: N+1 : Engineering Manager

N+2 : EPS Package Manage

Direct subordinates : none

MISSIONS / JOB DIMENSIONS

The Office Receptionist/Client support will serve as the first point of contact for visitors, clients, and staff, ensuring a professional and welcoming environment. The role includes managing front desk operations, coordinating communication, supporting administrative tasks, and assisting with travel and logistics arrangements

ACTIVITIES

Front Desk & Visitor Management

· Greet and receive visitors, clients, and staff in a professional and courteous manner.

· Manage visitor sign-in, registration, and issuance of passes while maintaining updated logs.

· Direct visitors to the appropriate person or department.

· Maintain a clean, organized, and presentable reception area.

· Ensure adherence to company policies and visitor security procedures.

Communication & Customer Service

· Answer, screen, and forward incoming phone calls.

· Respond to inquiries via phone, email, and in person.

· Ensure clients, callers, and visitors feel supported and valued.

Mail & Deliveries

· Receive, sort, and distribute incoming mail, packages, and deliveries.

Administrative & Clerical Support

· Assist with photocopying, scanning, filing, and data entry.

· Maintain office supplies inventory and place orders when necessary.

· Provide administrative support in planning and organizing company engagements and activities.

· Prepare folders, brochures, and other company information for distribution to stakeholders

Travel & Logistics Support

· Provide staff with travel support, and related requirements.

· Liaise with travel agencies for bookings, payments, and follow-ups.

· Support staff in processing visas, insurance, and travel documentation.

· Assist with planning and execution of staff and stakeholder visit/tour schedules.

Requirements

QUALIFICATIONS AND REQUIRED EXPERIENCE

· Strong communication and interpersonal skills.

· Excellent organizational and multitasking abilities.

· Proficiency in MS Office and office equipment.

· Ability to handle confidential information with professionalism.

· Customer service-oriented with problem-solving skills.

All candidates who meet the criteria outlined above are encouraged to apply under the job vacancy“QSSU-EACOP-ORCS-OFFICE RECEPTIONIST/CLIENT SUPPORT”

Note :

The deadline for applications is not later than05:00 pm Wednesday 22nd October,202**5

Only shortlisted applicants will be contacted.

**_Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION._