Toyota Receptionist - Part Time
Toyotaknoxvilleandlexusofknoxville · Knoxville, TN, US
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- Location
- Knoxville, TN, US
- Type
- Part-time
Receptionist
We are seeking a Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination.
Responsibilities:
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Operate switchboard telephone system
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
- Hours for this shift are 1pm to 8pm Monday-Friday, and availability to cover other shifts as needed
Qualifications:
- Available to work flexible hours on weeknights & weekends
- Ability to communicate customers' interests needs and requests to management and sales personnel
- Professional personal appearance
- Clean driving record
__Dealership Benefits__
_Insurance plans available for eligible full time associates_
_Medical Insurance_
_Dental Insurance_
_Vision Insurance_
_Life Insurance_
_Disability Insurance_
_Voluntary Accidental Insurance_
_Voluntary Critical Insurance_
_401k retirement_
_Paid Holidays for eligible associates_
_Paid vacations for eligible associates_
_Employee discounts_
_Sick Leave for eligible associates_
_Drug Free workplace_
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