Lexus Receptionist Full Time

We are seeking a part time Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable. The ideal candidate must have dealership experience and excellent knowledge of Excel.

__Dealership Benefits__

_Insurance plans available for eligible full time associates_

_Medical Insurance_

_Dental Insurance_

_Vision Insurance_

_Life Insurance_

_Disability Insurance_

_Voluntary Accidental Insurance_

_Voluntary Critical Insurance_

_401k retirement_

_Paid Holidays for eligible associates_

_Paid vacations for eligible associates_

_Employee discounts_

_Sick Leave for eligible associates_

_Drug Free workplace_

Responsibilities:

• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications:

• Experience with Microsoft Office suite is a plus
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Clean driving record