Fixed-term contract (Nov-Jan) - Full-Time Addetto/a Alle Vendite / Sales Assistant - Milan Rinascente

AMI sales assistant is the brand's ambassador in-store.

He is responsible for customer service in the store while complying with retail process.

• Welcoming clients in store in compliance with AMI’s spirit of service
• Advises customers, offers looks and additional products to give the client a AMI look.
• Development of customer loyalty and customer file. Sales assistant should as well develop their own personal file.
• Follow-up on clients, ensure CRM emails are sent after a visit
• Monitoring of personal KPI's as well as those of the store
• Direct reporting to the store manager and to the assistant store manager
• Respects the application of retail processes in the store
• Ensures customer service meets AMI in-store service standards to guarantee the best service
• Participate in stock management: deliveries, loans, defectives, transfers, cycle counting ...
• Ensures that the store is clean and well organized : product presentation, folding, cleanliness, storage, etc.
• Actively participates in the store's VM implementations and rotations.
• Cashing and management of cashier tools