Guest Experience Manager
AVL · Ondo, Nigeria, NG
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- Location
- Ondo, Nigeria, NG
- Posted
Summary: Owns guest journey from booking to check-out, ensuring premium, personalized experiences.
Key Responsibilities:
\- Design and deliver personalized guest experiences
\- Act as primary guest contact
\- Manage service recovery and special requests
\- Coordinate local tours and cultural events
Qualifications:
\- 2+ years in customer service roles
\- Excellent communication and organizational skills
\- Passion for local culture and hospitality
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