Experienced Parts Counter Specialist

Berglund Ford Mazda is seeking an Experienced Parts Counter Person to join our team in Salem, VA. The ideal candidate will have a strong knowledge of automotive parts and excellent customer service skills, helping ensure efficient and accurate parts sales and support to both our customers and service department.

Responsibilities

• Assist customers in identifying and locating the correct automotive parts.
• Process parts orders accurately and efficiently using the company's inventory system.
• Maintain parts inventory by monitoring stock levels and coordinating with suppliers.
• Provide exceptional customer service and technical support to both walk-in and phone customers.
• Work closely with technicians and service advisors to fulfill parts requests timely.
• Ensure the parts counter area is organized, clean, and well-stocked.

Requirements

• Previous experience working as a parts counter specialist or similar role in the automotive industry.
• Strong knowledge of automotive parts, tools, and terminology.
• Excellent communication and customer service skills.
• Proficient with computers and inventory management systems.
• Ability to work in a fast-paced environment and multitask effectively.
• High school diploma or equivalent.

Benefits

• Competitive wage of $15.00 - $18.00 per hour plus commission.
• Paid time off.
• Health, dental, vision, life, and disability benefits.
• 401(k) retirement plan.
• Career advancement opportunities - Berglund has 10 locations.
• Employee discounts on vehicle purchases and service.

About the Company

Berglund Ford Mazda is part of Berglund Automotive, a well-established and reputable automotive group with 10 locations, representing 20 different automotive brands throughout Southwest and Central Virginia, dedicated to providing exceptional vehicles and service to our valued customers.

_Berglund Automotive is an equal opportunity employer, and we encourage candidates from all backgrounds to apply._