Tech Support Specialist

This position will have delegated roles and responsibilities in two basic areas: 1. Desktop Support 2. Jr. Systems Administration Primary Duties & Responsibilities: • Responsible for setup, maintenance, upgrades & repair of corporate workstations, notebooks, peripheral devices & telecommunications equipment/software; • Responsible for installation, patching & upgrades of COTS (commercial on the shelf) software packages & corporate applications; • Provide troubleshooting & repair of network connectivity issues for staff & customers located locally & remotely; • Maintains inventory of hardware & software; reports pending licensing issues & needs to supervisor; • Recommends hardware & software solutions, including new acquisitions & upgrades based on evolving staff demands; • Assists IT team members as necessary; • Installation of Linux operating system (i.e. CENTOS series).