Senior Enterprise Account Manager

BPOD LatAm is seeking an experienced Senior Enterprise Account Manager based in Mexico City, Mexico.

Mission

We are seeking a results-oriented Senior Enterprise Account Manager to own the full sales cycle to drive revenue growth, strengthen customer relationships, and expand strategic business opportunities across a territory of enterprise accounts. The ideal candidate will be responsible for developing long-term partnerships with key stakeholders, understanding customers' business objectives, and delivering solutions that create measurable business value.

The Senior Enterprise Account Manager will work cross-functionally with sales, marketing, customer success, product, and technical teams to ensure customer satisfaction, retention, and growth. This role is ideal for a consultative seller with experience in enterprise SaaS and complex, multi-stakeholder sales environments.

Responsibilities

· Create and implement a territory plan to build the pipeline and close new business to achieve revenue and growth targets.

· Manage and grow a portfolio of enterprise-level customer accounts across Mexico and potentially in other Latin American countries, while developing strategic account plans.

· Build strong relationships with executive stakeholders, decision-makers, and influencers within customer organizations.

· Identify upselling, cross-selling, and new business opportunities.

· Understand customer business goals, challenges, and industry trends to position relevant solutions.

· Manage the full sales cycle from prospecting through negotiation and contract execution.

· Coordinate internal resources to ensure successful solution delivery and customer satisfaction.

· Conduct regular business reviews and present performance metrics, recommendations, and growth strategies.

· Maintain an accurate sales pipeline, forecasting, and activity reporting using CRM tools.

· Monitor market trends, competitive activities, and emerging customer needs.

· Collaborate with Sales Development, Marketing, Product, Solutions Consulting, and Customer Success.

· Ensure high levels of customer retention and advocacy.

What success looks like

· Strong pipeline development and disciplined territory management.

· Ability to translate customer pain points into business outcomes.

· Consistently meet or exceed quarterly and annual revenue targets.

· Executive presence and strong communication skills across multiple functions.

· Reliable forecasting and deal discipline.

Qualifications

· Bachelor’s degree in Engineering, Business, Marketing, Sales, Management, or a related field.

· 5+ years of quota carrying SaaS or enterprise software sales experience.

· Proven track record of selling complex solutions to mid-market or enterprise customers.

· Strong consultative selling, negotiation, presentation, and relationship-management skills.

· Experience managing complex sales cycles involving multiple stakeholders, including C-level executives.

· Ability to develop strategic account plans and execute growth initiatives.

· Proficiency with CRM platforms such as Salesforce, Microsoft Dynamics, or similar tools.

· Strong analytical and problem-solving abilities.

· Knowledge of enterprise procurement and contract management processes.

_BPOD is a space for inclusion and diversity._

_Here, we believe in building relationships grounded in trust, closeness, teamwork, and respect, while fostering professional development by supporting team members in their growth and progression within the organization._