Technical Customer Support Representative | German | Bucharest

Have strong German skills and enjoy solving technical problems?

Join an international customer support team in Bucharest , helping customers troubleshoot issues with home appliance products while developing your technical and customer service expertise.

What you’ll do:

• Provide technical support to German-speaking customers via phone
• Troubleshoot product and technical issues and guide customers through solutions
• Identify customer needs and provide clear, accurate assistance
• Document cases and customer interactions accurately
• Escalate complex technical issues to the appropriate teams
• Deliver a professional, customer-focused experience
• Meet quality, productivity, and customer service targets

What you bring:

✅ German C1

✅ Strong verbal communication and troubleshooting skills

✅ Good technical understanding and computer literacy

✅ Customer service or technical support experience is preferred

✅ Strong attention to detail and organization

✅ Willingness to work on-site in Bucharest for the first 3 months

✅ Legal right to work in Romania

💰 Base salary + performance bonuses

🎁 Sign-on bonus

✈️ Relocation support for international candidates

🍽️ Meal allowance + medical subscription

🏠 Hybrid work possible after training, performance dependent

🌱 Wellbeing programs and career development support

📍 Bucharest, Romania | Full-time

🚀 Turn your German language skills and technical mindset into your next career opportunity.