Inside Sales Specialist

Are you motivated by building relationships, solving problems, and helping customers find the right solutions? Join our award-winning company and culture as an [Inside Sales Specialist](https://www.youtube.com/watch?v=lEriTgs-eSs&feature=youtu.be) for our [US Cargo Control](https://www.uscargocontrol.com/) brand and play a key role in driving growth through customer-focused selling, business acumen, and strategic problem solving.

_“If you are ready to work in an environment where you are allowed the freedom and responsibility to act like an owner, and have a passion for helping customers, you won't regret joining Clickstop!” – Tammy, Current Employee_

Clickstop is looking for top talent to join our inside sales team as an Inside Sales Specialist!What does this mean?

• The way we do inside sales at Clickstop is different from what you may think about traditional inside sales. Make sure to ask us about it!
• You are the primary owner of inbound customer calls and would collaborate daily with Customer Service and Business Development teams to holistically meet customer needs.
• Taking the first step in an established growth path towards a Business Development Consultant role for interested and qualified Inside Sales employees.
• Dedicating time to developing highly impactful skills and relationships as an Inside Sales Specialist is required before consideration of a change in role.
• Gaining foundational skills and knowledge that you will utilize with our [US Cargo Control](https://www.uscargocontrol.com/) customers as their key resource.
• Winning and losing as a team. As Employee Owners, when Clickstop wins, we win!
• As a result of the team mentality at Clickstop, we do not have a commission structure in place for our sales roles. This is truly a team!

_What you’ll be doing:_

• Aligning with [Clickstop’s Core Values](https://clickstop.com/wp-content/uploads/2023/02/The-Clickstop-Code.pdf) to drive our culture and business forward.
• Building strong customer relationships while identifying opportunities to grow business and create long-term value.
• Delivering consultative, solution-oriented support that balances customer needs with business growth.
• Completing daily responsibilities with accountability, integrity, and strong business awareness.
• Identifying opportunities to improve customer outcomes, processes, and overall sales effectiveness.

_Sales & Customer Support Responsibilities_

• Build strong customer relationships through responsive, consultative communication across phone, email, and digital channels.
• Identify customer needs, qualify opportunities, and recommend solutions that align with customer goals and business objectives.
• Manage quotes, orders, follow-up, and issue resolution with accuracy, urgency, and strong attention to detail.
• Partner cross-functionally to support seamless customer experiences while identifying opportunities to improve sales processes and customer outcomes.

_Inside Sales Critical Skills_

1\. Product, Market & Application Acumen

• Understand products, customer applications, and market needs to confidently recommend the right solutions.
• Build product and industry expertise that strengthens customer trust and sales effectiveness.

Enables: Better qualification, stronger solution fit, and increased customer confidence.

2\. Diagnostic Questioning & Opportunity Clarification

• Ask thoughtful questions to uncover customer needs, challenges, and growth opportunities.
• Clarify problems before recommending solutions and identify opportunities beyond the initial request.

Enables: More effective sales conversations, stronger customer alignment, and higher-quality opportunities.

3\. Relationship Building & Customer Influence

• Build trust through responsive, professional, and consultative communication.
• Influence customer decisions by understanding priorities, providing value, and positioning solutions effectively.

Enables: Stronger customer relationships, improved retention, and long-term business growth.

4\. Ownership, Execution & Business Awareness

• Take ownership of customer opportunities from initial contact through follow-through and resolution.
• Manage priorities effectively while balancing customer advocacy, profitability, and operational impact.

Enables:**** Reliable execution, stronger collaboration, and profitable customer outcomes.

5\. Adaptability & Continuous Improvement

• Adapt quickly to changing priorities, products, systems, and customer needs.
• Identify opportunities to improve processes, customer experiences, and sales effectiveness.

Enables:**** Greater agility, continuous improvement, and scalable business growth.

_What we value in this role:_

• Someone naturally wired to build relationships, solve problems, and create value for customers.
• Strong communication and influencing skills with customers and internal teams.
• Critical thinking skills with the ability to uncover opportunities, make sound decisions, and balance customer needs with business priorities.
• Curiosity, adaptability, and a continuous improvement mindset.
• Experience in, or working knowledge of, construction based materials or industry is a plus!
• Commitment to high-quality work, accountability, and alignment with Clickstop’s Core Values.

_What Clickstop provides:_

• Comprehensive training program.
• 4–6 weeks of learning about the company, products, processes, and people.(Onsite requirement during this initial training period for optimal results). Continued support as you build confidence and grow your impact.
• A purpose-driven career experience; discovering the opportunity to pursue your best self (as an employee, parent, partner, community member, etc.)
• An entrepreneurial environment where opportunities are endless for those who seek them.
• Meaningful collaboration opportunities across highly dynamic [Clickstop teams](https://clickstop.com/the-work-we-do/the-teams-behind-our-brands/).
• Recognition for personal, team, and company accomplishments.
• Competitive compensation and a [highly valued full-time benefits](https://clickstop.com/wp-content/uploads/2025/12/Benefits-Overview-Full-Time.pdf) package:
• Health Insurance ($0 Premium option), Dental & Vision Insurance
• Paid Holidays, Wellness, Volunteer, and Birthday PTO
• Life and Disability Insurance
• 401K Match
• ESOP – After one full year of service and minimum hour requirement is met

This role is Hybrid with weekly onsite requirements in Urbana, IA.**** For remote work, internet speeds of 20 mbps are required. To be considered for a remote role at Clickstop, residence must be in one of the following states: Iowa, Alabama, North Carolina, South Carolina or Pennsylvania.

Must be authorized to work in the United States.

Employment is contingent upon the completion of a satisfactory background check.

Clickstop is an Equal Opportunity Employer.