Area Manager - Victoria
Contour Education · Melbourne, Australia, AU
Checked against rippling. Still accepting applications.
- Location
- Melbourne, Australia, AU
- Posted
**Own the campus experience across your area.**
You're the person who makes sure every campus in your area runs the way it should, every day, not just on the days someone's watching. Overseeing operations across 6 Victoria campuses - including Bentleigh, Glen Waverley Railway & Kingsway, Springvale, Narre Warren, and one upcoming campus - you **own the standard : consistent, safe, high-quality learning environments across every campus, delivered through the Campus Leaders you build and coach. You audit, fix, and lift** what needs lifting, and you take on the tactical, multi-campus calls so your State Manager can stay focused on state-level strategy.
This is a role for someone who's genuinely energised by being on campus, not behind a desk watching dashboards. You'll **coach Campus Leaders through the real stuff, manage classes and rosters** against demand data, and be the first person a campus calls when something goes wrong. If you'd rather build a bench of leaders who can handle it themselves than fix everything yourself, this is your seat.
**Who We Are**
At Contour, we’re reshaping education, one student at a time.
Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn’t relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential.
Since 2020, over 15,000+ students have trusted Contour to guide their academic journey, and we’ve grown to over 500+ team members. We’ve produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia.
Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning.
Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:
- **Contour Education:** Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.
- **Contour Medprep:** Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students.
- **Contour TestPrep:** Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage.
This is Contour. Built by students, for students.
##### **What You'll Do**
You run the daily operations, standards, and people across every campus in your area.
- **Area coverage:** Oversee operations across 6 Victoria campuses, including Bentleigh, Glen Waverley Railway & Kingsway, Springvale, Narre Warren, and one upcoming campus.
- **The frontline experience:** Lead daily operations across every campus in your area, keeping quality, safety, and Contour's standards consistent everywhere.
- **Standards and audits:** Audit campuses regularly using data, feedback, and visits, and close the gaps you find before they become problems.
- **Classes, rosters and resources:** Split, merge and create classes against demand data, keep every roster covered, and own printing and resource delivery so no student ever misses out.
- **Your leadership bench:** Coach and mentor Campus Leaders, run onboarding and development, and recruit, train, and launch every new campus in your area.
- **Projects and escalations:** Lead on-campus projects, intensives, and events end to end, and be the first point of escalation for campus issues, so problems get solved at your level.
- **Work health and safety:** Champion WHS and child safety across every campus, identify and address risks early, and ensure every student and team member has a safe place to learn and work.
- **Commercial performance and partnerships:** Own the P&L and margin performance for your area, partnering closely with central operations teams to turn company wide plans into consistent campus execution and make smart, data-led decisions that support sustainable growth.
**What You'll Bring**
- Experience running multi-campus operations, ideally in education, retail, or hospitality.
- A track record of coaching frontline managers, not just supervising them.
- Comfort using demand and performance data to make roster, class, and resourcing calls.
- A habit of standardising what works and cutting what doesn't.
- A level head under pressure, especially when a roster breaks last minute.
- The confidence to hold people to a high standard, directly and respectfully.
- Working knowledge of WHS and compliance in a multi-campus environment.
- A genuine coach: you'd rather build your team's capability than fix things yourself.
- A full driver's licence and willingness to travel between campuses regularly.
- Energy for fast growth, and comfort figuring things out as new campuses open.
##### **Why You'll Love It**
- **Ownership:** Every campus in your area is yours to run, and yours to prove.
- **Growth:** This role is the direct path into a State Manager seat, as your area or new areas open up.
- **Reach:** Your leadership shapes the experience of every student and every Campus Leader in your area.
- **Culture:** Join a founder-led group that's grown to 500+ team members and 15,000+ students since 2020.
- **Reward:** Competitive salary ($120,000 AUD + $15,000 car allowance + super), plus hybrid flexibility, extra leave, EAP access, and lifestyle perks.
##### **How To Apply**
If you care about running great campuses and building great leaders, we'd love to hear from you.
##### **Application Process**
- Submit your application
- Shortlisted candidates will complete a behavioural and video interview assessment
- Final in-person interview
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