O2C Specialist - Credit Control UK&IE

_Company Overview_

_We are a dynamic and forward-thinking customs services provider, committed to delivering exceptional customs solutions to our clients. With a strong focus on operational excellence, we are looking to strengthen our finance team by hiring a meticulous and proactive __O2C Specialist - Credit Control_ _ to support our __UK &IE_ _ operations._

_Position Summary_

_We are looking for a detail-oriented_ _O2C Specialist Credit Control_ _to join our Finance team at Customs Support Group._

_In this role, you will be responsible for executing end-to-end billing activities within the Order-to-Cash process, ensuring invoices are issued accurately and on time while delivering excellent support to both internal and external stakeholders. You will play a key role in maintaining billing accuracy, resolving invoice-related issues, supporting month-end activities, and contributing to process improvements across the billing function._

_To be successful in this role, you should have a solid understanding of billing processes, strong analytical skills, excellent attention to detail, and the ability to work effectively in a fast-paced, international environment._

_Key Responsibilities:_

• _Primary focus is the collection of receivables from our customers by actively contacting customers by phone and email._
• _Support our customers and our internal operations team with information about receivable positions and invoices._
• _Agree payment arrangements with customers and document these_
• _Manage external debt collection processes_
• _Support in the preparation and analyses of periodic reports and overviews_
• _Contribute to the continuous improvement of the company’s credit management processes._
• _Ensure invoices are issued accurately and within agreed service levels and contractual requirements._
• _Collaborate closely with Sales, Operations, Customer Service, Finance, and IT teams_
• _Support month-end closing activities_
• _Maintain compliance with internal controls, company policies, and audit requirements._
• _Identify opportunities for process improvement, standardization, and automation._
• _Support system enhancements and ongoing implementation of Microsoft Dynamics Business Central._
• _Contribute to continuous improvement and transformation initiatives within the O2C function._

_Requirements:_

• _Minimum 3 years of experience in credit management roles_ ;_Order-to-Cash, Accounts Receivable, or Finance Operations._
• _Experience in a shared services (SSC) or international environment is considered an advantage._
• _Experience working with ERP systems preferably_ _Microsoft Dynamics Business Central_
• _Strong Excel skills and ability to analyze operational data._
• _High attention to detail and strong organizational skills._
• _Strong problem-solving and analytical capabilities._
• _Ability to prioritize workload and meet deadlines in a fast-paced environment._
• _Strong communication and stakeholder management skills._
• _Proactive mindset and commitment to continuous improvement._
• _Experience with Power BI, reporting tools, or automation initiatives is an asset._
• _English knowledge – advanced (min. B2) level._

_What we offer:_

• _A dynamic and international work environment._
• _A permanent position with growth potential._
• _Attractive fringe benefits, including a pension plan._
• _Hybrid working model and flexible working hours._
• _Learning & development opportunities._

_If you are passionate about finance and eager to contribute to a growing organization, we encourage you to apply for this exciting opportunity._