Technical Architect

Key Responsibilities

• Design end-to-end Salesforce architecture for Education Cloud implementations.
• Define data models for student lifecycle management (prospects, applicants, students, alumni).
• Lead solution design across Education Cloud, Sales Cloud, Service Cloud, and Experience Cloud.
• Architect integrations with SIS, LMS, ERP, identity management, and third-party education systems.
• Define security, sharing, and compliance models (FERPA/GDPR).
• Guide development teams on Apex, LWC, Flows, and Education Cloud configurations.
• Establish integration patterns, performance standards, and scalability strategies.
• Review code, enforce architectural standards, and ensure best practices.
• Support estimation, solution walkthroughs, and stakeholder discussions.
• Mentor technical teams and provide technical governance.

Required Skills & Qualifications:

• Strong Salesforce platform expertise: Apex, LWC, SOQL, Flows, Security Model.
• Hands-on experience with Salesforce Education Cloud (EAC, Student 360, data model).
• Experience with Experience Cloud portals (student, faculty, alumni).
• Proven integration experience using REST/SOAP APIs, MuleSoft preferred.
• Strong understanding of Salesforce data modeling and multi-org strategies.
• Experience with DevOps, CI/CD, and environment management.

Soft Skills

• Strong stakeholder communication and presentation skills.
• Ability to translate academic and administrative needs into technical solutions.
• Leadership and mentoring capabilities.