ERP Support Engineer

Location: Multiple Locations

Terms: Full-Time, On-Site

**Summary:

** ERP Support Engineers handle the day-to-day operation of ERP systems within subsidiaries. They resolve functional and technical issues, help users optimize workflows, and support upgrades or module implementations.

Key Responsibilities:

• Provide functional support for ERP users in finance, HR, and operations.

• Troubleshoot and resolve user-reported issues and errors.

• Assist in customizing modules and workflows to meet business needs.

• Coordinate with central IT and ERP vendors for escalated support.

• Train users on best practices and new features.

Qualifications:

• Bachelor’s in Business Information Systems, Accounting, or Engineering.

• 2+ years of experience supporting ERP platforms (Odoo, SAP, Oracle, Dynamics).

• Analytical mindset with understanding of business processes.

Certifications:

• ERP platform-specific certification (e.g., Odoo Functional, SAP FI, Oracle EBS)

• ITIL Foundation