Sales & Service BDC Representative

Business Development Coordinator (BDC)

Bob Loquercio Auto Group | Award-Winning Team

Are you driven, people-focused, and ready to grow your career in the automotive industry?

Bob Loquercio Auto Group is looking for a motivated, high-energy Business Development Coordinator (BDC) to join our team!

This is your opportunity to be the first point of contact for our customers , helping create exceptional experiences while driving dealership success. If you thrive in a fast-paced environment and love connecting with people, this role is for you.

What You'll Do:

As a BDC Representative, you'll play a key role in turning opportunities into appointments--and appointments into sales.

• Respond quickly and professionally to internet inquiries and inbound leads
• Engage customers via phone, text, and email to build relationships and set appointments
• Follow proven scripts and workflows to deliver a consistent, high-quality experience
• Accurately input and manage customer data within CRM systems
• Coordinate and confirm sales and service appointments
• Utilize lead management tools to track, nurture, and convert opportunities
• Maintain detailed records and complete reports in a timely manner
• Deliver a top-tier customer experience with honesty, integrity, and professionalism

What We Offer:

We believe in taking care of our team just as much as our customers:

• Medical, Dental & Vision Insurance
• 401(k) with company support
• Basic Life Insurance
• Accident & Critical Illness Coverage
• Employee Discounts on Vehicles, Parts & Service
• Flexible Scheduling Options
• Strong Work-Life Balance
• Career Growth & Advancement Opportunities within BL Auto Group

What We're Looking For:

• Experience in a sales-driven, customer-focused, or call center environment
• Comfortable handling high-volume inbound & outbound communication
• Strong organizational skills with attention to detail
• Ability to learn and understand automotive sales and service operations
• Tech-savvy with CRM systems and digital communication tools
• Knowledge of social media and online engagement is a plus
• A self-starter mindset with the drive to hit goals and grow your career