Site supervisor

About Site Supervisor: To assist Manager - Operations on day-to-day operations by following our Standard Operating Process. • The Site Supervisor role is a high intensity, high responsibility and hands on role. • The role requires an individual to be highly involved in the day-to-day operations and be able to track and follow up on service levels. • Key deliverables. • Maintain healthy relationship with client/employees. • Vendor relationship & on-the-go training. • Managing and minimizing process and system deviations. • Managing delivery SLAs and maximizing customer satisfaction. • Engaging vendors & maximizing their business involvement. Roles & Responsibilities: • Ensuring friendly, efficient and professional food & beverage service is provided to all employees of clients. • Familiarize yourself with events to ensure employee requests and needs are met. • Supervise team members of the vendor partners to ensure smooth daily operations. • Actively resolve complaints and challenges presented by the employees. • Conducting vendor partners training and ensuring all their staff are competent in-service procedures. • Impeccable grooming and personal presentation. • Ability to maintain high and consistent standards. Requirements The ideal candidate should possess the following qualities: • Bachelor’s degree or equivalent. • 0-4 years of Experience. • Food-Tech experience preferred. • Hotel Management. • Local language is mandatory.