Dental Front Office Coordinator

Front Office Coordinator — Permanent | Dallas, TX

A well-established dental practice in Dallas, TX is seeking a organized, personable Front Office Coordinator to join their team full-time. This is a permanent, direct-hire opportunity with a practice that values a welcoming patient experience and a strong, collaborative front-office team. Talencia is managing the search on the practice's behalf.

Position Summary

The Front Office Coordinator is the face of the practice — the first point of contact for patients and the hub that keeps the front office running smoothly. This role blends patient-facing warmth with behind-the-scenes organization: managing scheduling, greeting patients, coordinating with clinical staff, and handling the administrative details that keep the day on track. It's ideal for a motivated professional who thrives in a busy dental environment and takes pride in delivering excellent patient service.

Key Responsibilities

• Greet and check in patients, creating a welcoming first impression
• Manage the appointment schedule, confirmations, and recall to optimize patient flow
• Answer phones, respond to patient inquiries, and handle scheduling requests
• Verify insurance eligibility and benefits; assist patients with billing questions
• Process payments, post transactions, and maintain accurate patient records
• Coordinate with clinical staff to ensure smooth transitions and timely care
• Maintain patient confidentiality and HIPAA compliance at all times
• Support day-to-day front-office operations and administrative tasks as needed

Required Qualifications

• 5 years of dental front-office experience preferred; candidates with 3+ years who are highly motivated will be considered
• Familiarity with dental practice-management software (Dentrix, Eaglesoft, Open Dental, or similar)
• Strong understanding of dental insurance verification and billing
• Excellent interpersonal, communication, and organizational skills
• Professional, patient-first demeanor and the ability to multitask in a busy setting
• Reliability and a collaborative team mindset

Preferred Qualifications

• Experience with insurance claims processing and treatment-plan coordination
• Knowledge of dental terminology and procedures
• Bilingual (English/Spanish) a plus

Compensation & Benefits

• Competitive compensation based on experience
• Medical and vision insurance provided
• 3 weeks of paid time off (PTO) after six months of continuous employment
• Permanent, full-time position with a stable, well-established practice
• Supportive team environment focused on patient care and professional growth

Compensation

The base pay range for this role is $20 – $20 per year.