Senior SAP SD_CS Business Application Analyst

Company Overview

ITGoals is a dynamic and innovative company committed to driving growth and delivering exceptional digital solutions. We foster a collaborative and inclusive work environment where creativity and technical excellence thrive—working from Cairo with international collaboration.

Job Title

Senior SAP SD_CS Business Application Analyst

Location

Cairo, Egypt

Role Purpose:

Responsible for planning, designing, configuring, implementing, and supporting SAP SD/CS solutions within the S/4HANA environment. The role ensures efficient execution and optimization of Order-to-Cash (O2C) processes, seamless integration with other SAP modules, and delivery of assigned projects aligned with business requirements.

Key Accountabilities:

_1- SAP SD Configuration & O2C Management_

● Configure SAP SD modules in S/4HANA, including Sales Documents, Pricing, Business Partner, Output Determination, Shipping, Delivery, and Billing

● Manage and optimize full Order-to-Cash (O2C) cycle (Inquiry → Quotation → Sales Order → Delivery → Billing → Payment)

● Ensure integration with SAP FI (Finance) and SAP MM (Materials Management)

_2- Business Requirement Analysis_

● Engage with stakeholders across Sales, Finance, and Logistics to gather requirements

● Analyze and document business processes and prepare BRDs and Functional Specifications (FS)

● Recommend SAP best practices aligned with business needs

_3- Testing & Quality Assurance_

● Prepare and execute Unit Testing, Integration Testing, and User Acceptance Testing (UAT)

● Identify, troubleshoot, and resolve system defects

● Ensure quality and stability of SAP solutions

_4- Support & Continuous Improvement_

● Provide L2/L3 support and resolve complex SAP SD issues

● Analyze root causes and recommend enhancements

● Support post-go-live activities and system improvements

_5- Integration & Collaboration_

● Work closely with SAP FI, MM, and PP teams to ensure seamless integration

● Ensure accurate data flow across modules and systems

_6- Training & Documentation_

● Conduct end-user training sessions

● Develop user manuals, configuration documents, and technical documentation

● Ensure all documentation is up to date

Job Specifications

● Bachelor’s Degree in MIS or related field

● 3–6 years of experience in SAP/ERP implementation and support

● Minimum one full lifecycle SAP implementation (SD/CS preferred)

● Hands-on experience in SAP SD and S/4HANA environment

● Strong understanding of Order-to-Cash (O2C) processes

● Experience in integration with SAP FI and MM modules

● SAP certification is a plus

● Proficient in MS Office and ERP systems

● Strong analytical, problem-solving, and organizational skills

● Good communication and stakeholder management skills