Area Manager
La Senza · Alberta, AB, Canada
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- Location
- Alberta, AB, Canada
- Posted
Overview
Reporting to the District Manager, the Area Manager is responsible for leading the operational execution of a group of 3–8 stores, which may include maintaining leadership over their designated home store. This role plays a critical part in delivering exceptional customer experiences, driving profitable top-line sales growth, and cultivating a high-performance selling culture. The Area Manager champions our brand and values, fosters a culture of accountability and development, and inspires excellence across all store teams.
Role and Responsibilities
_Leadership & Talent Development_
· Attract, develop, and retain top talent by building high-performing teams and promoting a positive, engaging, and rewarding work environment.
· Foster strong team culture through coaching, recognition, and consistent performance management
· Model professionalism and leadership behaviors aligned with company values.
_Sales & Customer Experience_
· Analyze store performance and develop SMART action plans that drive results and align with business priorities.
· Ensure consistent selling behaviors and deliver a best-in-class customer experience through active coaching and store visits.
· Drive top-line sales through focused execution, talent development, and customer engagement strategies
_Operational Excellence_
· Ensure flawless execution of all operational activities, company initiatives, and compliance requirements.
· Maintain compelling visual merchandising and presentation standards, including effective sell-through strategies.
· Oversee workplace safety, store maintenance, and cleanliness to deliver a safe and productive environment.
_Qualifications_
· Minimum 5+ years of experience within the organization, including leadership roles.
· Proven success managing multiple stores with varying sales volumes.
· Minimum 1 year of experience leading a high-volume or high-profile store.
· Recognized as a key leadership partner within their district
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