Document Manager
Outcess · Lagos, Nigeria; Enugu, Nigeria
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- Location
- Lagos, Nigeria; Enugu, Nigeria
- Posted
Job Overview:
We are seeking a detail-oriented and proactive Document Manager to lead the organization, maintenance, and distribution of our company's documentation.
Ideal Candidate:
The ideal candidate will ensure all documents are accurate, secure, and easily accessible, supporting our overall operational efficiency and compliance with regulatory standards.
Key Responsibilities:
- Develop and implement document management policies and procedures to maintain consistency and compliance across the organization.
- Create, revise, and archive documents, ensuring they are up-to-date and accurately reflect current operational practices.
- Manage digital documents, including the use of document management systems (DMS) to track changes, versions, and permissions.
- Conduct periodic reviews and audits of documentation for accuracy, relevancy, and completeness.
- Work closely with department leads, project managers, and team members to gather documentation needs, produce templates, and ensure that documentation supports business processes effectively.
- Serve as the point of contact for all queries regarding document management, providing guidance and support to staff.
- Facilitate training sessions on document management procedures and best practices.
- Analyze current document workflows, identify inefficiencies, and implement improvements to optimize document processing times and accessibility.
- Leverage new technologies and software solutions to streamline document management and enhance overall productivity.
Skill Sets Required / Preferred :
Required Skills and Qualifications:
- Bachelor's degree in information management, Business Administration, Library Science, or a related field.
- Familiarity with digital archiving, version control systems, and cloud-based storage solutions.
- Exceptional attention to detail and strong organizational skills to manage a large volume of documents.
- Proven ability to analyze, streamline, and improve document management processes.
- Excellent troubleshooting skills to address document discrepancies and data errors.
- Strong verbal and written communication skills.
- Knowledge of MS Office Suite (Word, Excel, PowerPoint), PDF editing tools, and data entry software.
- Experience working in a cross-functional team environment, with a collaborative and proactive attitude.
- Ability to manage multiple projects and deadlines simultaneously.
- Understanding of regulatory standards related to document handling, retention policies, and industry-specific documentation requirements.
Additional Attributes:
- Ability to adapt to new technologies and evolving document management practices to continuously improve systems and processes.
- Self-Motivated: Demonstrated initiative and the ability to work independently with minimal supervision while maintaining high professional standards.
- Experience with quality control processes and a strong emphasis on data security and confidentiality.
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