Customer Service Specialist

About Peddler

Help build the future of urban logistics

Peddler is building the next generation of urban delivery networks: faster, cleaner and designed for modern commerce.

Peddler is launching the Netherlands’ largest domestic micro-hub network, powered by a leading fleet of cargo bikes and LEVs. From our urban hubs, we help retailers and e-commerce platforms move goods closer to customers , faster, cleaner and built for same-day city logistics.

To scale this network successfully, we need strong hands-on people across our company: people who can turn plans into execution, data into action, and local teams into consistent, high-performing operations.

Are you a student looking for a side job where you can really make a difference? As a Customer Service Specialist at Peddler, you will help customers with their questions and problems, making sure every interaction comes out positively.

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What you'll do**

As the face of Peddler, you will contribute to maintaining and strengthening customer relationships, making you a key pillar in the growth of our start-up.

• Answer questions and resolve customer issues related to deliveries.
• Ensure that every customer interaction ends with a smile.
• Work quickly and efficiently to resolve issues that will improve for customer satisfaction.
• Work with other departments to ensure customer satisfaction and resolve any issues.