Legal Assistant

ABOUT THE ROLE

A sole practitioner in Bloomington, Indiana is seeking a remote Legal Assistant to support a creditor rights and real estate practice. The role is approximately one-third reception and two-thirds legal administrative work. The right candidate is detail-oriented, accurate, and comfortable working across multiple screens in a fast-paced, process-driven environment.

KEY RESPONSIBILITIES

Reception

\- Serve as the first point of contact on a Zoom phone system

\- Answer and screen 12 to 30 incoming calls per day (average 12 to 15; busy periods up to 30)

\- Take detailed messages and route calls to the attorney, in-house paralegal, or title agent

\- Field calls from adversaries and consumer debtors professionally and with composure

Legal Administrative Support

\- Open new matters in Clio and complete all intake data entry

\- Generate engagement letters from firm templates for attorney review and signature

\- Create and maintain organized electronic client files

\- Manage a high-volume collections docket for institutional creditor clients (3 credit unions and 6 private banks), with emphasis on accuracy and consistency

\- Prepare demand letters and assemble documents from standardized forms

\- Submit pleadings and proposed orders through the Indiana e-filing system (all filings reviewed and approved by the attorney prior to submission)

\- Participate in daily Zoom check-ins with the attorney and periodic client calls

REQUIREMENTS

\- Excellent written and spoken English

\- Prior experience in a U.S. law firm, particularly in collections or creditor rights, is strongly preferred

\- Proficiency in Clio or comparable practice management software

\- Comfortable working across multiple screens simultaneously

\- High attention to detail and consistency; accuracy matters more than speed on repetitive tasks

\- AI-forward mindset; the firm actively uses AI tools

\- Reliable internet connection and professional remote work setup

-3 monitor/screens required

Requirements

This is a full time role

Rate: $6-$7/hr