Customer Service Representative

Customer Service Representative

Be the reason our customer's leave with a smile!

As an Automotive Customer Service Representative at Renn Kirby Auto Group, you will be responsible for providing exceptional customer service experiences. This role requires strong communication skills and a friendly, professional demeanor.

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Responsibilities:

• Manage and respond to customer inquiries in a timely and professional manner
• Assist customers with vehicle-related questions, concerns, and requests
• Provide accurate and detailed information about products, services, and promotions
• Resolve customer complaints and issues with empathy, patience, and efficiency
• Maintain customer records and documentation accurately and securely
• Collaborate with other team members to ensure seamless customer experiences

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Requirements:

• Prior experience in customer service or a related field preferred
• Knowledge of automotive industry and vehicles
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Ability to multitask and prioritize tasks effectively
• Proficient computer skills

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Benefits:

\- Competitive compensation package

\- Health, dental, and vision insurance options

\- Retirement savings plan

\- Paid time off and holidays

\- Employee discounts

\- Opportunities for career growth and development

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About the Company:

Renn Kirby Auto Group is a reputable automotive dealership located in Gettysburg, Pennsylvania. We specialize in offering a wide selection of quality vehicles and exceptional customer service. Our team is dedicated to providing a positive and enjoyable car buying and service experience for our customers.

_We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status._