Account Manager - Chemicals / Market Intelligence & Commercial Strategy

**About ResourceWise**

[ ResourceWise](https://www.resourcewise.com/) is a leading commodity pricing and market intelligence company specializing in forest products, chemicals, and renewable fuels. With a legacy spanning over 150 years, our mission is to empower clients with the most accurate data, analytics, and strategic insights to drive profitable and sustainable growth.

__Its entities include Forest2Market Inc., Fisher International, Inc., Tecnon OrbiChem, Ltd., Prima Regulated Markets Ltd., Chemical Intelligence, and WRI.__

**About the Role**

The _**Business Intelligence Consultant**_ will be responsible for managing client relationships, driving revenue growth, and ensuring long-term customer satisfaction. This role will work closely with our global sales and market consulting teams, focusing on strengthening relationships with existing clients, maximizing their investment, and expanding business opportunities.

**What You'll Do**

• Act as the primary point of contact for assigned clients, ensuring satisfaction and retention.
• Develop and implement strategies to grow business with existing accounts using consultative sales techniques, achieving annual renewal rate and revenue targets.
• Manage client renewals efficiently through **Salesforce CRM** , maintaining up-to-date customer records.
• Conduct quarterly and annual business reviews with **customers per the company service standards, define and execute a relationship plan for top tier accounts**
• Support clients in utilizing ResourceWise’s business intelligence platforms _**(OrbiChem360/ChemEdge360).**_
• Provide training, development, and coaching to new and existing users to maximize value realization.
• Serve as a thought leader, offering industry insights and best practices to clients.
• Contribute to internal projects, including product enhancements, marketing initiatives, and strategic improvements.

**Qualifications**

• **Experience** : 3+ years in business intelligence, market consulting, or a related role within the chemicals, polymers, or commodities sector.
• **Technical Skills : Proficiency in Salesforce CRM** and business intelligence tools.
• **Client Management** : Strong background in customer success, account management, or consultative sales.
• **Analytical Thinking** : Ability to interpret complex data and translate it into actionable insights for clients.
• **Communication** : Excellent presentation, negotiation, and interpersonal skills.
• **Language** : Fluency in English, other languages a plus
• **Industry Knowledge** : Familiarity with petrochemicals, fibers, plastics, or related commodities.
• **Education** : Bachelor’s degree in business, Economics, Chemical Engineering, or a related field.

**Compensation & Benefits**

• Competitive base salary + performance-based commission/bonuses
• Benefits package provided __(holidays, statutory benefit contributions, education assistance and more.)__