[HCM] Account Manager - Nhân viên Kinh doanh (Thermal/Barcode Industry)

Channel Overview:

Sales Channels: End-user channel (preferred) and dealer channel

Products: All Ricoh thermal products and services/solutions

Purpose: Take responsibility for assigned channels – acquiring new customers, nurturing existing accounts, and expanding in-store share to achieve assigned sales targets.

Duties and Responsibilities:

1. Follow up Sales Target through Sales Cycle

• Generate leads, arrange meetings, follow up with assigned leads (if any).

• Develop quotes/proposals, prepare samples, collaborate with customer service team for other customer requirements.
• Negotiate contracts, collect info, process POs, collaborate with cross-functional team for next process.
• Monthly visits for customer updates.
• Cross-sell planning, propose rebate programs, and conduct customers training if needed.

2. Reporting & Internal Coordination

• Update all reports for weekly meetings (Prospects, Projects, Planning, Meeting Requests).

• KPI tracking, update, and reporting.
• Prepare and update Business Plan (BP) regularly.
• Submit direct reports after any customer meetings.
• Prepare monthly and weekly forecast based on prospect pipeline by item.
• Join PSI meetings and all weekly Sales meetings.
• Perform other daily assigned tasks.

3. Products & solutions Knowledge Development

• Design and collect Sample Books for TTR and DT products.

• Self-learn to better support and advise customers on TTR, DT, industry trends, and related products.

Requirements

• Bachelor's degree in Business Administration, Marketing, Economics, or related fields.
• Minimum 3 - 5 years' experience in B2B Sales (experience in printing, consumables, or industrial media solution/thermal products is a plus).
• Efficient English communication (reading, writing, listening, speaking).
• Computer literacy in MS Office Suite.
• Strong negotiation, communication, and customer relationship management skills.
• Goal-oriented, self-motivated, and able to work independently under pressure.
• Willingness to travel for customer visits.

Benefits

• Work in an international, dynamic, and friendly environment
• Attractive salary and allowance package
• Insurance as per Vietnam's labor code & extra accident/medical insurance
• 13th-month salary and annual salary review
• Benefit in kind, company trip
• Opportunity to learn and improve skills with international standards
• Opportunity for promotion