Crew Member
Tropical Smoothie Cafe · Waukesha, WI, US
Checked against rippling. Still accepting applications.
- Location
- Waukesha, WI, US
- Posted
**Company Overview**
At**SERVE Hospitality Group,** it’s more than smoothies—it’s about serving smiles, one guest at a time. Built on hospitality, connection, and community, every interaction is a chance to brighten someone’s day.
**SERVE Hospitality Group** proudly operates 30+ Tropical Smoothie Cafe locations and is rapidly growing. As a fast-scaling, multi-unit franchisee, we’re expanding this nationally recognized brand with bold energy and purpose. Backed by a strong development pipeline and committed internal capital, we’re building a culture-driven, high-performance business that blends speed, discipline, and operational excellence.
**About the Role**
We’re looking for upbeat, friendly, and reliable **Crew Members** who love creating great guest experiences in a fast‑paced, positive environment. Whether this is your first job or your next step, you’ll join a team that values growth, flexibility, and good vibes.
**Why Join Us?**
- **Competitive hourly pay of $9 - 13 per hour plus tips!** Compensation is based on availability and experience*
- **Work-life balance** with flexible scheduling and consistent closing times (9 pm)
- **Clean, healthy environment –** no fryers, no grease, just fresh ingredients
- **Career growth opportunities** with clear internal promotion pathways
- **Fun, fast-paced atmosphere** with room for creativity
- **Employee perks** with paid training, team rewards, and exclusive discounts
- **SERVE benefits package including medical, dental and vision insurance, plus a 401(k) with 4% company match******(eligibility based on tenure, age, and hours requirements)
**Key Responsibilitie****s:**
- Prepare food and smoothie items following established recipes
- Provide fast, friendly, and accurate service to every guest
- Ensure correct portioning and proper temperature standards
- Share knowledge of ingredients, menu items, and pricing with guests
- Use the POS system accurately and assist guests with payments.
- Maintain store cleanliness and follow food safety guidelines.
- Support opening, closing, and shift transition procedures.
- Communicate guest concerns or issues promptly to management.
- Contribute to a positive, team‑oriented environment.
**Our Ideal Candidate:**
- **Motivated team players** with high energy and positive attitudes
- **Strong communicators** who enjoy engaging with guests and coworkers
- **Customer‑service minded** individuals who take pride in delivering a great experience
- **Adaptable learners** who thrive in fast‑moving environments
- **Reliable and punctual** team members with dependable work habits
- **Comfortable being active,** including standing and walking throughout shifts
- **Flexible with scheduling,** including evenings and weekends
- **Legally authorized to work** under State and Federal Guidelines, and minimum age 14 (may require work permit depending on state regulations)
- **No experience needed** — we provide full training!
**Join Our Team**
Apply today and start your adventure with SERVE Hospitality Group. Let’s blend up some brilliance together!
_**SERVE Hospitality Group is an Equal Opportunity Employer.**_
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