Shift Leader

**Company Overview**

At**SERVE Hospitality Group,** it’s more than smoothies—it’s about serving smiles, one guest at a time. Built on hospitality, connection, and community, every interaction is a chance to brighten someone’s day.

**SERVE Hospitality Group** proudly operates 30+ Tropical Smoothie Cafe locations and is rapidly growing. As a fast-scaling, multi-unit franchisee, we’re expanding this nationally recognized brand with bold energy and purpose. Backed by a strong development pipeline and committed internal capital, we’re building a culture-driven, high-performance business that blends speed, discipline, and operational excellence.

**About the Role**

Join a people‑first team where leadership, energy, and positivity set the tone. As a **Shift Leader** , you’ll guide and support crew members, elevate the guest experience, and ensure smooth, efficient operations throughout every shift. This role is a key step in our internal growth pathway and is perfect for those who love leading by example in a fast‑paced, upbeat environment.

**Why Join Us?**

• **Competitive hourly pay** of $15 - 17 per hour plus tips! __Compensation is based on availability and experience__
• **Work-life balance** with flexible scheduling and consistent closing times (9 pm).
• **Clean, healthy environment –** no fryers, no grease, just fresh ingredients.
• **Career growth opportunities** with clear internal promotion pathways.
• **Fun, fast-paced atmosphere** with room for creativity.
• **Employee perks** with paid training, team rewards, and exclusive discounts.
• **SERVE benefits package including medical, dental and vision insurance, plus a 401(k) with 4% company match******(eligibility based on tenure, age, and hours requirements)

**Key Responsibilitie****s:**

• Lead, support, and motivate crew members throughout your shift.
• Deliver friendly, accurate, and efficient customer service.
• Prepare smoothies and food items following recipes and brand standards.
• Maintain a clean and safe café environment, ensuring full compliance with food safety guidelines.
• Monitor inventory levels and assist with restocking and organization.
• Execute opening and closing procedures with consistency and accuracy.
• Provide real‑time coaching and assist with training new team members.
• Promote an upbeat, hospitality‑driven atmosphere where team members feel supported.

**Our Ideal Candidate:**

• **Motivated team players** with strong energy, initiative, and a positive attitude.
• **Excellent communicators** who connect easily with guests and coworkers.
• **Customer‑service minded** individuals who take pride in delivering a great experience.
• **Strong coaching ability** to guide and motivate team members.
• **Reliable and punctual** team members with dependable work habits.
• **Comfortable being active,** including standing and walking throughout shifts.
• **Flexible with scheduling,** including evenings and weekends.
• **Legally authorized to work** under State and Federal guidelines.
• **Quick‑service or leadership experience preferred,** but not required — we provide thorough training.

**Join Our Team**

Apply today and start your adventure with SERVE Hospitality Group. Let’s blend up some brilliance together!

_**SERVE Hospitality Group is an Equal Opportunity Employer.**_