QA Lead

**About SYSCORT**

Syscort is a global consulting and technology services firm based in the UAE, delivering business transformation solutions across MENA, APAC, UK, US, and Europe. We specialize in Treasury & Risk Consulting, Financial Transformation, Data & Analytics, AI & Automation, and Technology Consulting, helping organizations optimize operations, unlock insights, and build future-ready enterprises.

About the Role

We are looking for an experienced **QA Lead – Automation with 8–10 years of experience who can lead a QA team while remaining highly hands-on technically**.

The ideal candidate will have strong expertise in **Java, Selenium, automation framework development, API testing and CI/CD** , along with proven experience managing and mentoring QA engineers.

This is a **hands-on technical leadership role** , not a pure people-management position. The candidate should be comfortable designing frameworks, writing automation scripts, reviewing code, debugging failures and supporting the team technically.

Key Responsibilities

QA Automation & Technical Leadership

• Design, develop and maintain robust **Java + Selenium automation frameworks**.
• Write and maintain automated test scripts for functional, regression and integration testing.
• Define automation strategy, standards and best practices.
• Review and improve existing automation frameworks and test coverage.
• Perform hands-on coding, debugging and troubleshooting.
• Conduct code reviews and ensure automation quality and maintainability.
• Identify opportunities to improve automation coverage and reduce manual testing effort.

Team Leadership

• Lead, mentor and manage a team of QA engineers and automation testers.
• Allocate tasks, review deliverables and monitor team performance.
• Provide technical guidance and support to QA engineers.
• Establish QA processes, standards and development practices.
• Conduct knowledge-sharing and mentoring sessions.
• Support recruitment and onboarding of QA resources.

Test Strategy & Quality Management

• Define test strategy, test plans and overall QA approach for projects.
• Review requirements and identify testing risks and gaps.
• Plan and execute functional, regression, integration and system testing.
• Manage defect lifecycle and coordinate with development teams for resolution.
• Ensure adequate test coverage and release readiness.
• Track QA metrics including automation coverage, defect leakage and test execution.

API & Database Testing

• Perform API testing using **Postman and/or REST Assured**.
• Develop automated API test cases.
• Validate integrations and backend processes.
• Perform database validation using SQL.

CI/CD & DevOps

• Integrate automation suites into CI/CD pipelines.
• Work with **Jenkins, GitHub Actions, GitLab CI or Azure DevOps**.
• Monitor automated test execution and troubleshoot pipeline failures.
• Support continuous testing practices within the development lifecycle.

Stakeholder & Project Collaboration

• Work closely with Developers, Business Analysts, Product Owners, Project Managers and Architects.
• Participate in Agile ceremonies.
• Provide QA estimates, status reports and release-readiness updates.
• Communicate testing risks, quality issues and recommendations to stakeholders.
• Support multiple projects when required.

Mandatory Technical Skills

• **Java – Strong hands-on experience**
• **Selenium WebDriver – Strong hands-on experience**
• TestNG / JUnit
• Maven / Gradle
• Automation framework design and development
• API testing – Postman / REST Assured
• SQL / Database testing
• Git
• Jenkins or equivalent CI/CD tools
• Jira or similar defect management tools
• Agile/Scrum methodology

Good to Have

• Selenium Grid
• BrowserStack / Sauce Labs
• Cucumber / BDD
• Docker
• Appium
• Performance testing
• Microservices and REST API architecture
• Cloud-based testing
• Experience with enterprise applications

Experience Requirements

• **8–10 years of overall QA/testing experience**
• Strong hands-on experience in **Java + Selenium automation**
• Experience designing and maintaining automation frameworks
• **2+ years of QA team leadership / technical leadership experience**
• Experience mentoring and managing QA engineers
• Experience working in Agile development environments
• Experience handling enterprise applications and complex integrations

Ideal Candidate

We are looking for someone who can operate at **three levels** :

**1\. Hands-on Engineer**

Can personally write Java/Selenium automation, debug issues and improve frameworks.

**2\. QA Technical Lead**

Can define automation architecture, testing strategy, standards and CI/CD integration.

**3\. Team Lead**

Can manage, mentor and develop QA engineers while coordinating with development and business teams.

Key Performance Indicators

• Automation coverage and stability
• Reduction in manual regression effort
• Automation execution success rate
• Defect detection and defect leakage
• Release quality and readiness
• QA delivery timelines
• Framework maintainability and scalability
• Team productivity and capability development
• Overall improvement in QA processes

Education

Bachelor's degree in Computer Science, Information Technology, Engineering or a related discipline preferred.