Internal Sales - Instruments

Position objective.

This position assumes responsibility for the selling of temperature instruments and related products and services primarily to existing customers.

Main responsibilities

• Researching and understanding the products and services offered by the business.

• Keeping up to date with competitor offerings and pricing

• Identifying and pursuing sales opportunities

• Answering incoming calls and e-mails to the business

• Attending to customers’ questions

• Quoting customers

• Following up on important quotations

• Capturing customer orders received

• Actioning of customer orders received

• Procurement of traded products for customer orders received

• Liaising with production on the status and delivery dates for production orders

• Monitoring and updating expected delivery dates of customer orders and updating customers

• Arranging for delivery or collection of customer orders

• Reporting on sales and profitability per customer and sales targets

• Arranging of marketing materials within approved budgets

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Requirements

• N6 or higher diploma in industrial instrumentation or a related field

• Excellent communication in both verbal and written format

• Organisational skills and the ability to multi-task

• Familiar with the use of the Microsoft Office Suite

• Marketing qualifications or experience will be beneficial