Retail Store Manager - The UPS Store

Store Manager - The UPS Store (Retail Operations & Leadership)

Location: Multiple openings across Nassau County, Long Island, NY

Pay Range: $50,000-$55,000/year (based on experience)

Job Type: Full-time

Schedule: Morning, Afternoon, and Weekend shifts available

Join Our Team

Are you an experienced retail leader who's passionate about driving results, developing teams, and creating exceptional customer experiences? At The UPS Store , we're looking for a motivated and hands-on Store Manager to oversee daily operations and lead a high-performing retail team.

This position is for our retail locations --not a warehouse or corporate office. You'll be responsible for managing productivity, profitability, customer service standards, and employee performance while ensuring smooth day-to-day operations.

We are a locally owned franchise group operating 10+ locations across Long Island, NY , including Syosset, Jericho, Plainview, Greenvale, Garden City, Garden City Park, Great Neck, Wantagh, Rockville Centre, and Huntington Station. We combine the strength of a global brand with the personal service and community connection of a local business.

What You 'll Do

• Oversee daily operations, ensuring a smooth and efficient store workflow
• Recruit, train, schedule, and coach team members to achieve performance goals
• Lead by example to deliver world-class customer service
• Manage financial performance, including cost control, sales tracking, and P&L accountability
• Prepare and submit weekly and monthly reports to ownership
• Oversee inventory management, ordering, and vendor relationships
• Execute local marketing initiatives to grow business and brand awareness
• Ensure the store is clean, organized, and compliant with safety standards
• Review and approve payroll and timesheets
• Perform opening and closing duties and ensure operational readiness

Why You 'll Love Working Here

• Competitive salary with growth opportunities across 10+ locations
• Consistent hours - no late nights (stores close at 7:30 PM weekdays, 5:00 PM Saturday, 3:00 PM Sunday)
• Paid training and continuous leadership development
• Medical, dental, and vision insurance
• Paid vacation, holidays, and sick time
• 401(k) retirement plan with company match
• Employee discounts on products and services
• Uniforms provided and free parking

What We 're Looking For

• 5+ years of customer-facing retail management experience
• Proven leadership and team-building skills
• Experience with financial oversight and P&L management preferred
• Strong communication, problem-solving, and organizational abilities
• Advanced education or coursework preferred (college degree or tech school)
• Proficiency in Microsoft Office, Adobe Suite, and POS systems
• Reliable, professional, and goal-oriented
• Available to work weekends as needed
• Physically able to lift up to 70 lbs and perform retail duties

Compensation: $50,000-$55,000 annually (based on experience)

Job Type: Full-time

We are an equal opportunity employer committed to diversity, inclusion, and providing a positive, supportive work environment for all employees.